Morning guys
I am looking for an install guide for installing the downloaded ZIP file on WHM (cPanel).
Hi,
Here are the relevant docs:
Thanks, appreciated.
I unzipped the package, setup the PHP to 8.1 and when I navigated to the setup page I got this error:
https://DOMAIN.COM/public/setup
500
Are there any details about the 500 error in storage/logs/ or web server error logs?
No, nothing that jumps out but I checked both the HTML root & the public folder and thereās no folder called āsetupā so the URL obviously will cough up an error as itās liiking for the setup folder which does not exist.
/setup is a route, not a folder.
The errors are logged in storage/logs
This is shwta I have in the logs, hope it helpsā¦
#1 /home/alltbilling/public_html/vendor/composer/ClassLoader.php(444): include(ā/home/alltbilliā¦ā)
#2 /home/alltbilling/public_html/vendor/composer/ClassLoader.php(322): Composer\Autoload\includeFile(ā/home/alltbilliā¦ā)
#3 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/helpers.php(109): Composer\Autoload\ClassLoader->loadClass(āIlluminate\Suppā¦ā)
#4 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/PackageManifest.php(89): collect(Array)
#5 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/PackageManifest.php(78): Illuminate\Foundation\PackageManifest->config(āaliasesā)
#6 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/RegisterFacades.php(26): Illuminate\Foundation\PackageManifest->aliases()
#7 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(219): Illuminate\Foundation\Bootstrap\RegisterFacades->bootstrap(Object(Illuminate\Foundation\Application))
#8 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(156): Illuminate\Foundation\Application->bootstrapWith(Array)
#9 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(140): Illuminate\Foundation\Http\Kernel->bootstrap()
#10 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(110): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))
#11 /home/alltbilling/public_html/public/index.php(53): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))
#12 {main} {āexceptionā:"[object] (Symfony\Component\Debug\Exception\FatalErrorException(code: 1): During inheritance of ArrayAccess: Uncaught ErrorException: Return type of Illuminate\Support\Collection::offsetExists($key) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/Collection.php:1277
Stack trace:
#0 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/Collection.php(11): Illuminate\Foundation\Bootstrap\HandleExceptions->handleError(8192, āReturn type of ā¦ā, ā/home/alltbilliā¦ā, 1277)
#1 /home/alltbilling/public_html/vendor/composer/ClassLoader.php(444): include(ā/home/alltbilliā¦ā)
#2 /home/alltbilling/public_html/vendor/composer/ClassLoader.php(322): Composer\Autoload\includeFile(ā/home/alltbilliā¦ā)
#3 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/helpers.php(109): Composer\Autoload\ClassLoader->loadClass(āIlluminate\\Suppā¦ā)
#4 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/PackageManifest.php(89): collect(Array)
#5 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/PackageManifest.php(78): Illuminate\Foundation\PackageManifest->config(āaliasesā)
#6 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/RegisterFacades.php(26): Illuminate\Foundation\PackageManifest->aliases()
#7 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(219): Illuminate\Foundation\Bootstrap\RegisterFacades->bootstrap(Object(Illuminate\Foundation\Application))
#8 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(156): Illuminate\Foundation\Application->bootstrapWith(Array)
#9 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(140): Illuminate\Foundation\Http\Kernel->bootstrap()
#10 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(110): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))
#11 /home/alltbilling/public_html/public/index.php(53): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))
#12 {main} at /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/Collection.php:11)
[stacktrace]
#0 {main}
"}
It looks like the vendor files are missing, can you confirm this is the zip file you used?
https://github.com/invoiceninja/invoiceninja/releases/download/v5.5.23/invoiceninja.zip
Apologies for the delay in getting back to you on this but as suspected, I get a 500 error yet again.
I removed everything from the public_html folder
Uploaded your ZIP file 5.5.23
Copied the contents to the public_html folder
Then wehn to the public URLā¦
ā¦/setup
And also
/public/setup
And both gave a 500 error.
I checked the public root for a log file and also the āpublic/storageā folders.
No log file found.
Clearly I am missing something but no idea whet, apologies.
The error may be logged to the web server error logs.
It could be a file permissions issue:
I checked and no issues with access.
Why is it I always have issues with Invoice Ninja I wonder, itās why I hardly ever update, itās just painful.
Is there an actual step by step documented process using the ZIP file and shared hosting?
Hi Hillel
I couldnāt get anywhere with version 5 no matter what I did and I followed the instructions so went for version 4.
It appears to have installed, I went through and inserted the DB credentials, all OK. Setup the email, OK.
Now when I go to āā¦/publicā the URL switches to āā¦/public/setupā and produces the following error:
Error: app is already configured, backup then delete the .env file to re-run the setup
I have tried various browsers, still the same response.
Any suggestions please?
If itās a new install it may help to remove the .env file.
If itās an old install there may be a problem with the database credentials in the .env file.
Hi Hillel
I already tried step 1.
As for 2, I checked the .env file and the credentials were OK. They were tested at install and passed.
Are you setting up a clean install of the app?
Hi Hillel
Yes. Itās a completely fresh install of the files & database each time.
I seem to be getting closer with version 4 and itās also less of a headache to install so would prefer to stick with that until v5 has matured to the point where it can be installed easily I think.
If you want to share the 500 details from the logs for v5 I can try to help.
Not sure why youāre seeing that error with v4.
Thanks Hillel but I have had so many issues with v5 I am sticking with v4 as indicated above.
Following the install I try to go to the public root
(I get a directory listing)
And I get the following error:
Error: app is already configured, backup then delete the .env file to re-run the setup
I did this and still got the same errors.
If itās a clean install I wouldnāt expect there to be a .env file, itās created initially by the setup process.