V5 Install Guide - WHM

infowhatnowebsite-co · September 21, 2022, 12:24pm

Agreed. It was not there until after I did the install and then I received the error mentioned above.

Error: app is already configured, backup then delete the .env file to re-run the setup

hillel · September 21, 2022, 2:56pm

At what point is the .env file appearing, is it after you run through the setup screen?

infowhatnowebsite-co · September 21, 2022, 4:06pm

Hi Hillel

Yes, it appears after the setup is run.

hillel · September 21, 2022, 4:23pm

Sorry, I’m not sure what would cause this problem.

infowhatnowebsite-co · September 21, 2022, 4:35pm

So I’m on my own?

I’ve been using the system for years and wanted to upgrade but looks like I’ll have to just find another solution then. Bit dissapointing.

hillel · September 21, 2022, 4:44pm

I’m happy to provide help with v5 if you’d like to install it.

I’m not aware of anyone else have this issue with a clean v4 install. v4 is reaching its end of life, I haven’t touched the code in a quite a while so it’s harder to support.

infowhatnowebsite-co · September 21, 2022, 4:52pm

Here’s what I have done…

Dropped all tables
Cleared all files from public_html
Unzipped version 5
Copied files to public_html
Updated PHP to version 8.1
Neither URL works:
https://sub.domain.com/public
https://sub.domain.com/public/setup

All I get is error 500

hillel · September 21, 2022, 4:58pm

If you can send the details about the 500 error we can try to debug the issue. The logs will either be in storage/logs or the web server error logs.

Note: if it’s a clean install I’m not sure why you need to drop tables and delete files?

infowhatnowebsite-co · September 21, 2022, 5:02pm

[Tue Sep 20 23:23:22.097567 2022] [cgi:error] [pid 17435] [client 185.93.182.252:0] AH01215: PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32768 bytes) in /home/alltbilling/public_html/vendor/symfony/debug/Exception/FatalErrorException.php on line 1: /usr/local/cpanel/cgi-sys/ea-php74, referer: https://sub.domain.com/
[Tue Sep 20 23:23:05.460494 2022] [cgi:error] [pid 17643] [client 185.93.182.252:0] AH01215: PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 65536 bytes) in /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php on line 134: /usr/local/cpanel/cgi-sys/ea-php74, referer: https://sub.domain.com/public/setup
[Tue Sep 20 17:09:10.763870 2022] [authz_core:error] [pid 16529] [client 80.87.206.247:0] AH01630: client denied by server configuration: /home/alltbilling/public_html/error_log
[Tue Sep 20 17:09:10.763352 2022] [authz_core:error] [pid 16566] [client 80.87.206.219:0] AH01630: client denied by server configuration: /home/alltbilling/public_html/error_log
[Tue Sep 20 17:09:10.725955 2022] [authz_core:error] [pid 16540] [client 80.87.206.251:0] AH01630: client denied by server configuration: /home/alltbilling/public_html/error_log

hillel · September 21, 2022, 5:05pm

For the first errors it should help to increase the PHP memory limit, that said it looks like this is for PHP 7.4.

The second error may be a file permissions issue?

@david any thoughts?

infowhatnowebsite-co · September 21, 2022, 5:11pm

I increase dthe memory to 64 Mb but still get a 500 error.

hillel · September 21, 2022, 5:15pm

I suggest trying 512MB.

Also, are you seeing new instances of the memory error in the logs?

infowhatnowebsite-co · September 21, 2022, 5:22pm

here is what I have now:

[Wed Sep 21 18:11:34.735211 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: thrown in /home/alltbilling/public_html/vendor/symfony/polyfill-mbstring/Mbstring.php on line 635: /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.735039 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #38 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(259): Illuminate\Foundation\Bootstrap\HandleExceptions->handleShutdown(): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.734917 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #37 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(235): Illuminate\Foundation\Bootstrap\HandleExceptions->handleException(Object(Illuminate\Database\QueryException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.734768 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #36 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(199): Illuminate\Foundation\Bootstrap\HandleExceptions->renderHttpResponse(Object(Illuminate\Database\QueryException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.734617 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #35 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(222): App\Exceptions\Handler->render(Object(Illuminate\Http\Request), Object(Illuminate\Database\QueryException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.734468 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #34 /home/alltbilling/public_html/app/Exceptions/Handler.php(209): Illuminate\Foundation\Exceptions\Handler->render(Object(Illuminate\Http\Request), Object(Illuminate\Database\QueryException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.734343 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #33 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(366): Illuminate\Foundation\Exceptions\Handler->renderExceptionResponse(Object(Illuminate\Http\Request), Object(Illuminate\Database\QueryException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.734178 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #32 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(449): Illuminate\Foundation\Exceptions\Handler->prepareResponse(Object(Illuminate\Http\Request), Object(Symfony\Component\HttpKernel\Exception\HttpException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.734005 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #31 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(543): Illuminate\Foundation\Exceptions\Handler->renderHttpException(Object(Symfony\Component\HttpKernel\Exception\HttpException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.733853 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #30 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(615): response(): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.733772 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #29 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(739): app(‘Illuminate\\Cont…’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.733687 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #28 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(119): Illuminate\Foundation\Application->make(‘Illuminate\\Cont…’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.733576 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #27 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(845): Illuminate\Container\Container->make(‘Illuminate\\Cont…’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.733461 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #26 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(692): Illuminate\Foundation\Application->resolve(‘Illuminate\\Cont…’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.733347 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #25 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(860): Illuminate\Container\Container->resolve(‘Illuminate\\Cont…’, Array, true): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.733229 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #24 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(756): Illuminate\Container\Container->build(Object(Closure)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.733125 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #23 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(871): Illuminate\Routing\RoutingServiceProvider->Illuminate\Routing\{closure}(Object(Illuminate\Foundation\Application), Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.732977 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #22 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Routing/RoutingServiceProvider.php(172): Illuminate\Container\Container->offsetGet(‘redirect’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.732868 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #21 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(1419): Illuminate\Foundation\Application->make(‘redirect’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.732767 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #20 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(845): Illuminate\Container\Container->make(‘redirect’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.732662 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #19 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(692): Illuminate\Foundation\Application->resolve(‘redirect’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.732555 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #18 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(860): Illuminate\Container\Container->resolve(‘redirect’, Array, true): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.732443 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #17 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(756): Illuminate\Container\Container->build(Object(Closure)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:11:34.732340 2022] [cgi:error] [pid 17696] [client 185.93.182.254:0] AH01215: #16 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(871): Illuminate\Routing\RoutingServiceProvider->Illuminate\Routing\{closure}(Object(Illuminate\Foundation\Application), Array): /usr/local/cpanel/cgi-sys/ea-php81

hillel · September 21, 2022, 5:30pm

Have you created a new database for the v5 app?

infowhatnowebsite-co · September 21, 2022, 5:34pm

Yes.

As mentioned above I dropped all the tables BEFORE going to the setup page in anticipation of the setup creating tables.

hillel · September 21, 2022, 6:01pm

I suggest trying a completely fresh install where you both create a new database and install the app into a new folder, this will eliminate the possibility of a cache issue.

Also I assume these logs are the web server error logs, do you see any errors in storage/logs?

@david may have some other suggestions…

infowhatnowebsite-co · September 21, 2022, 6:39pm

Thanks.

I have done that and got the following errors:

[Wed Sep 21 18:23:49.810170 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: thrown in /home/alltbilling/public_html/vendor/symfony/polyfill-mbstring/Mbstring.php on line 635: /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.810011 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #38 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(259): Illuminate\Foundation\Bootstrap\HandleExceptions->handleShutdown(): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.809891 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #37 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(235): Illuminate\Foundation\Bootstrap\HandleExceptions->handleException(Object(Illuminate\Database\QueryException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.809741 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #36 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(199): Illuminate\Foundation\Bootstrap\HandleExceptions->renderHttpResponse(Object(Illuminate\Database\QueryException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.809592 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #35 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(222): App\Exceptions\Handler->render(Object(Illuminate\Http\Request), Object(Illuminate\Database\QueryException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.809446 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #34 /home/alltbilling/public_html/app/Exceptions/Handler.php(209): Illuminate\Foundation\Exceptions\Handler->render(Object(Illuminate\Http\Request), Object(Illuminate\Database\QueryException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.809323 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #33 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(366): Illuminate\Foundation\Exceptions\Handler->renderExceptionResponse(Object(Illuminate\Http\Request), Object(Illuminate\Database\QueryException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.809160 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #32 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(449): Illuminate\Foundation\Exceptions\Handler->prepareResponse(Object(Illuminate\Http\Request), Object(Symfony\Component\HttpKernel\Exception\HttpException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.808989 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #31 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(543): Illuminate\Foundation\Exceptions\Handler->renderHttpException(Object(Symfony\Component\HttpKernel\Exception\HttpException)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.808839 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #30 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(615): response(): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.808759 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #29 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(739): app(‘Illuminate\\Cont…’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.808675 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #28 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(119): Illuminate\Foundation\Application->make(‘Illuminate\\Cont…’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.808565 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #27 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(845): Illuminate\Container\Container->make(‘Illuminate\\Cont…’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.808454 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #26 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(692): Illuminate\Foundation\Application->resolve(‘Illuminate\\Cont…’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.808341 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #25 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(860): Illuminate\Container\Container->resolve(‘Illuminate\\Cont…’, Array, true): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.808225 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #24 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(756): Illuminate\Container\Container->build(Object(Closure)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.808118 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #23 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(871): Illuminate\Routing\RoutingServiceProvider->Illuminate\Routing\{closure}(Object(Illuminate\Foundation\Application), Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.807973 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #22 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Routing/RoutingServiceProvider.php(172): Illuminate\Container\Container->offsetGet(‘redirect’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.807866 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #21 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(1419): Illuminate\Foundation\Application->make(‘redirect’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.807766 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #20 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(845): Illuminate\Container\Container->make(‘redirect’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.807662 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #19 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(692): Illuminate\Foundation\Application->resolve(‘redirect’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.807557 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #18 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(860): Illuminate\Container\Container->resolve(‘redirect’, Array, true): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.807447 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #17 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(756): Illuminate\Container\Container->build(Object(Closure)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.807344 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #16 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(871): Illuminate\Routing\RoutingServiceProvider->Illuminate\Routing\{closure}(Object(Illuminate\Foundation\Application), Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.807200 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #15 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Routing/RoutingServiceProvider.php(118): Illuminate\Container\Container->offsetGet(‘session.store’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.807085 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #14 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(1419): Illuminate\Foundation\Application->make(‘session.store’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.806981 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #13 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(845): Illuminate\Container\Container->make(‘session.store’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.806874 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #12 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(692): Illuminate\Foundation\Application->resolve(‘session.store’, Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.806765 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #11 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(860): Illuminate\Container\Container->resolve(‘session.store’, Array, true): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.806647 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #10 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(756): Illuminate\Container\Container->build(Object(Closure)): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.806545 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #9 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(871): Illuminate\Session\SessionServiceProvider->Illuminate\Session\{closure}(Object(Illuminate\Foundation\Application), Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.806403 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #8 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Session/SessionServiceProvider.php(52): Illuminate\Support\Manager->driver(): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.806298 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #7 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/Manager.php(80): Illuminate\Support\Manager->createDriver(‘file’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.806204 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #6 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/Manager.php(102): Illuminate\Support\Str::studly(‘file’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.806114 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #5 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/Str.php(1099): array_map(Object(Closure), Array): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.805967 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #3 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/Str.php(1099): Illuminate\Support\Str::ucfirst(‘file’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.805879 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #2 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/Str.php(1184): Illuminate\Support\Str::substr(‘file’, 0, 1): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.805788 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #1 /home/alltbilling/public_html/vendor/laravel/framework/src/Illuminate/Support/Str.php(1114): mb_substr(‘file’, 0, 1, ‘UTF-8’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.805705 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: #0 /home/alltbilling/public_html/vendor/symfony/polyfill-mbstring/bootstrap80.php(72): Symfony\Polyfill\Mbstring\Mbstring::mb_substr(‘file’, 0, 1, ‘UTF-8’): /usr/local/cpanel/cgi-sys/ea-php81
[Wed Sep 21 18:23:49.805556 2022] [cgi:error] [pid 17684] [client 185.93.182.254:0] AH01215: PHP Fatal error: Uncaught Error: Call to undefined function iconv_substr() in /home/alltbilling/public_html/vendor/symfony/polyfill-mbstring/Mbstring.php:635: /usr/local/cpanel/cgi-sys/ea-php81

infowhatnowebsite-co · September 21, 2022, 6:40pm

I suspect these errors are from the previous install.

I also disabled cache entirely.

hillel · September 21, 2022, 6:44pm

This may help: wp user create fails silently · Issue #4682 · wp-cli/wp-cli · GitHub

Key part: install the PHP extension mbstring

infowhatnowebsite-co · September 21, 2022, 7:23pm

wp user list is a WordPress component. That has nothing to do with this install.

I provisioned mbstring on the server and still get the same issue.