Trouble with self hosted site - mod_rewrite not working

Hi there, I’m trying to get to the bottom of the issues with my self-hosted (shared hosting on a web host) site.

First issue to tackle is that mod_rewrite doesn’t seem to be working. My web host ensures me it’s enabled, but when I go to my site, it adds /public/index.php to all the URLs.

The top of my .htaccess file is here:

<IfModule mod_rewrite.c>
  RewriteEngine On
  RewriteRule "^.env" - [F,L]
#  RewriteRule "^storage" - [F,L]
  RewriteRule ^(.well-known)($|/) - [L]
  
  RewriteRule ^(.*)$ public/$1 [L]
</IfModule>

What else can I look at to troubleshoot this?

1 Like

Hi,

You may want to setup a phpinfo page to check the server configuration.

@david do you have any suggestions?

I’ve done that, what do you need from it?

I think I’ve redacted all identifying info from this:

PHP Version 7.3.33
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Directive	Local Value	Master Value
pdo_mysql.default_socket	/var/lib/mysql/mysql.sock	/var/lib/mysql/mysql.sock
pdo_sqlite
PDO Driver for SQLite 3.x	enabled
SQLite Library	3.26.0
Phar
Phar: PHP Archive support	enabled
Phar API version	1.1.1
Phar-based phar archives	enabled
Tar-based phar archives	enabled
ZIP-based phar archives	enabled
gzip compression	enabled
bzip2 compression	enabled
OpenSSL support	enabled
Phar based on pear/PHP_Archive, original concept by Davey Shafik.
Phar fully realized by Gregory Beaver and Marcus Boerger.
Portions of tar implementation Copyright (c) 2003-2009 Tim Kientzle.
Directive	Local Value	Master Value
phar.cache_list	no value	no value
phar.readonly	On	On
phar.require_hash	On	On
posix
POSIX support	enabled
readline
Readline Support	enabled
Readline library	6.2
Directive	Local Value	Master Value
cli.pager	no value	no value
cli.prompt	\b \> 	\b \> 
Reflection
Reflection	enabled
session
Session Support	enabled
Registered save handlers	files user
Registered serializer handlers	php_serialize php php_binary wddx
Directive	Local Value	Master Value
session.auto_start	Off	Off
session.cache_expire	180	180
session.cache_limiter	nocache	nocache
session.cookie_domain	no value	no value
session.cookie_httponly	no value	no value
session.cookie_lifetime	0	0
session.cookie_path	/	/
session.cookie_samesite	no value	no value
session.cookie_secure	0	0
session.gc_divisor	1000	1000
session.gc_maxlifetime	1440	1440
session.gc_probability	1	1
session.lazy_write	On	On
session.name	PHPSESSID	PHPSESSID
session.referer_check	no value	no value
session.save_handler	files	files
session.save_path	/opt/alt/php73/var/lib/php/session	/opt/alt/php73/var/lib/php/session
session.serialize_handler	php	php
session.sid_bits_per_character	4	4
session.sid_length	32	32
session.upload_progress.cleanup	On	On
session.upload_progress.enabled	On	On
session.upload_progress.freq	1%	1%
session.upload_progress.min_freq	1	1
session.upload_progress.name	PHP_SESSION_UPLOAD_PROGRESS	PHP_SESSION_UPLOAD_PROGRESS
session.upload_progress.prefix	upload_progress_	upload_progress_
session.use_cookies	1	1
session.use_only_cookies	1	1
session.use_strict_mode	0	0
session.use_trans_sid	0	0
shmop
shmop support	enabled
SimpleXML
SimpleXML support	enabled
Schema support	enabled
soap
Soap Client	enabled
Soap Server	enabled
Directive	Local Value	Master Value
soap.wsdl_cache	1	1
soap.wsdl_cache_dir	/tmp	/tmp
soap.wsdl_cache_enabled	1	1
soap.wsdl_cache_limit	5	5
soap.wsdl_cache_ttl	86400	86400
sockets
Sockets Support	enabled
SPL
SPL support	enabled
Interfaces	OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
Classes	AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, CallbackFilterIterator, DirectoryIterator, DomainException, EmptyIterator, FilesystemIterator, FilterIterator, GlobIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, MultipleIterator, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveCallbackFilterIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RecursiveTreeIterator, RegexIterator, RuntimeException, SplDoublyLinkedList, SplFileInfo, SplFileObject, SplFixedArray, SplHeap, SplMinHeap, SplMaxHeap, SplObjectStorage, SplPriorityQueue, SplQueue, SplStack, SplTempFileObject, UnderflowException, UnexpectedValueException
sqlite3
SQLite3 support	enabled
SQLite Library	3.28.0
Directive	Local Value	Master Value
sqlite3.defensive	1	1
sqlite3.extension_dir	no value	no value
standard
Dynamic Library Support	enabled
Path to sendmail	/usr/sbin/sendmail -t -i
Directive	Local Value	Master Value
assert.active	1	1
assert.bail	0	0
assert.callback	no value	no value
assert.exception	0	0
assert.quiet_eval	0	0
assert.warning	1	1
auto_detect_line_endings	0	0
default_socket_timeout	60	60
from	no value	no value
session.trans_sid_hosts	no value	no value
session.trans_sid_tags	a=href,area=href,frame=src,form=	a=href,area=href,frame=src,form=
url_rewriter.hosts	no value	no value
url_rewriter.tags	a=href,area=href,frame=src,input=src,form=fakeentry	a=href,area=href,frame=src,input=src,form=fakeentry
user_agent	no value	no value
tokenizer
Tokenizer Support	enabled
wddx
WDDX Support	enabled
WDDX Session Serializer	enabled
xml
XML Support	active
XML Namespace Support	active
libxml2 Version	2.9.7
xmlreader
XMLReader	enabled
xmlrpc
core library version	xmlrpc-epi v. 0.51
author	Dan Libby
homepage	http://xmlrpc-epi.sourceforge.net
open sourced by	Epinions.com
xmlwriter
XMLWriter	enabled
xsl
XSL	enabled
libxslt Version	1.1.28
libxslt compiled against libxml Version	2.9.1
EXSLT	enabled
libexslt Version	1.1.28
zip
Zip	enabled
Zip version	1.15.4
Libzip headers version	1.3.2
Libzip library version	1.3.2
zlib
ZLib Support	enabled
Stream Wrapper	compress.zlib://
Stream Filter	zlib.inflate, zlib.deflate
Compiled Version	1.2.7
Linked Version	1.2.7
Directive	Local Value	Master Value
zlib.output_compression	Off	Off
zlib.output_compression_level	-1	-1
zlib.output_handler	no value	no value
Additional Modules
Module Name
litespeed
Environment
Variable	Value
PATH	/usr/local/bin:/usr/bin:/bin
TEMP	/tmp
TMP	/tmp
TMPDIR	/tmp
PWD	/
PHP Variables
Variable	Value
$_SERVER['PATH']	/usr/local/bin:/usr/bin:/bin
$_SERVER['TEMP']	/tmp
$_SERVER['TMP']	/tmp
$_SERVER['TMPDIR']	/tmp
$_SERVER['PWD']	/
$_SERVER['HTTP_ACCEPT']	text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
$_SERVER['HTTP_ACCEPT_ENCODING']	gzip
$_SERVER['HTTP_ACCEPT_LANGUAGE']	en-US,en;q=0.9
$_SERVER['CONTENT_LENGTH']	0
$_SERVER['HTTP_HOST']	REDACTED
$_SERVER['HTTP_USER_AGENT']	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36 Edg/99.0.1150.30
$_SERVER['HTTP_X_FORWARDED_FOR']	REDACTED
$_SERVER['HTTP_X_REAL_IP']	REDACTED
$_SERVER['HTTP_X_REMOTE_IP']	REDACTED
$_SERVER['HTTP_CF_CONNECTING_IP']	REDACTED
$_SERVER['HTTP_CDN_LOOP']	cloudflare
$_SERVER['HTTP_CF_IPCOUNTRY']	CA
$_SERVER['HTTP_CF_RAY']	6e8fe4514a2d844a-YVR
$_SERVER['HTTP_X_FORWARDED_PROTO']	https
$_SERVER['HTTP_CF_VISITOR']	{"scheme":"https"}
$_SERVER['HTTP_SEC_CH_UA']	" Not A;Brand";v="99", "Chromium";v="99", "Microsoft Edge";v="99"
$_SERVER['HTTP_SEC_CH_UA_MOBILE']	?0
$_SERVER['HTTP_SEC_CH_UA_PLATFORM']	"Windows"
$_SERVER['HTTP_DNT']	1
$_SERVER['HTTP_UPGRADE_INSECURE_REQUESTS']	1
$_SERVER['HTTP_SEC_FETCH_SITE']	none
$_SERVER['HTTP_SEC_FETCH_MODE']	navigate
$_SERVER['HTTP_SEC_FETCH_USER']	?1
$_SERVER['HTTP_SEC_FETCH_DEST']	document
$_SERVER['HTTP_X_HTTPS']	1
$_SERVER['UNIQUE_ID']	REDACTED
$_SERVER['SCRIPT_URL']	/invoices/public/phpinfo.php
$_SERVER['SCRIPT_URI']	https://REDACTED/public/phpinfo.php
$_SERVER['HTTPS']	on
$_SERVER['SERVER_SIGNATURE']	no value
$_SERVER['SERVER_SOFTWARE']	Apache
$_SERVER['SERVER_NAME']	REDACTED
$_SERVER['SERVER_ADDR']	REDACTED
$_SERVER['SERVER_PORT']	443
$_SERVER['REMOTE_ADDR']	REDACTED
$_SERVER['DOCUMENT_ROOT']	/REDACTED
$_SERVER['REQUEST_SCHEME']	https
$_SERVER['CONTEXT_PREFIX']	no value
$_SERVER['CONTEXT_DOCUMENT_ROOT']	/REDACTED
$_SERVER['SERVER_ADMIN']	webmaster@REDACTED.com
$_SERVER['SCRIPT_FILENAME']	/REDACTED/public/phpinfo.php
$_SERVER['REMOTE_PORT']	44952
$_SERVER['SERVER_PROTOCOL']	HTTP/1.1
$_SERVER['REQUEST_METHOD']	GET
$_SERVER['QUERY_STRING']	no value
$_SERVER['REQUEST_URI']	/invoices/public/phpinfo.php
$_SERVER['SCRIPT_NAME']	/invoices/public/phpinfo.php
$_SERVER['PHP_SELF']	/invoices/public/phpinfo.php
$_SERVER['REQUEST_TIME_FLOAT']	1646787817.7189
$_SERVER['REQUEST_TIME']	1646787817
$_ENV['PATH']	/usr/local/bin:/usr/bin:/bin
$_ENV['TEMP']	/tmp
$_ENV['TMP']	/tmp
$_ENV['TMPDIR']	/tmp
$_ENV['PWD']	/

@adrianoftyriel

I’m not sure, I checked my shared hosting test instance, and using the default .htaccess file hides the index.php file for me. Have you modified the standard one?

I believe for v5 to run you need php7.4 at a minimum. Your phpinfo says you are running php7.3.

I thought you were on to something here, but I switched to PHP7.4.28, and there’s no change in my issues.

Sorry, missed that: no I haven’t modified my .htaccess file at all.

Well, upgrading to php7.4 is a necessary, but not necessarily a sufficient condition. :slight_smile: Let’s continue then. Have you:

  • restarted fpm if you are using fpm
  • restarted nginx if you are using nginx
  • enabled mod_rewrite in your apache config and restarted apache if you are using apache
  • deleted the php7.3 or verified with phpinfo that your daemon is using the correct version?

Thanks for sticking with me on this. I don’t have access to restart apache in my shared hosting environment, but I have confirmed that it’s running PHP7.4.28 now using phpinfo.

Well, I’m still chipping away at it! It seems like I don’t have a way to enable the following PHP extensions:

  • ctype extension
  • openssl extension
  • tokenizer extension
  • xml extension (unless this is actually XMLreader and XMLwriter)
  • curl extension
  • gmp extension

Hopefully my webhost can assist with that.

Turns out they’re all on.

Still digging at this!

Note: also mod_rewrite IS enabled.

Well, I’ve abandoned the idea of running this on my webhost as it’s such a pain to get things working correctly. I’ve set up a VM running ubuntu 20.04 on my home server.

The problem now is that I can’t access the export data function on my old host, as it is not functioning correctly. SOOOO, I took a SQL export from PHPMyAdmin and m now trying to link it to my new server.

I’ve imported the DB, granted the related privileges, and then renamed it to what I was using for InvoiceNinja before, but then I get a HTTP500 error when I try to load InvoiceNinja.

How should I go about doing this??

@xoo @david @hillel

Any errors in the logs? also, you may need to copy over your .env file from your old system as this would be required to decrypt any data such as payment gateways.

Alright, I figured out that the package I used to install was actually v4. I knew something looked wrong, but it took me a while to catch it.

I’ve replaced it with v5 now, imported my DB fresh, copied my APP_KEY from the old installation and now I’m getting a 500 error when logging in.

I don’t have any payment gateways set up.

Hmm, new error:

Error :: '[{id: 1, name: Authorize.Net, key: 3b6621f970ab18887c4f6dca78d3f8bb, provider...' to 'minified:a2<minified:k9>' failed due to: Deserializing '[id, 57, name, Authorize.Net AIM, key, , provider, AuthorizeNet_AIM, visible,...' to 'minified:k9' failed due to: Tried to construct class "GatewayEntity" with null field "fields". This is forbidden; to allow it, mark "fields" with @nullable.

Strange, I haven’t set up authorize.net

What do you mean by “imported my DB fresh”? Did you bring over the v4 database?

No, let me explain:

  • I was running v5 on my web host, but it wasn’t working correctly.
  • I installed v4 (by mistake) on my Ubuntu server at home.
  • I backed up my DB from my web host and imported it to my Ubuntu Server MariaDB.
  • I attempted to attach my v5 DB to my v4 server, got an HTTP 500 error.
  • I’ve now removed v4, and installed v5 at home.
  • I was concerned that trying to run v4 with a v5 DB would have made some changes, so I dropped that DB and imported another copy from backup.
  • Now I get the Authorize.net error.

@david do you have any ideas?

I’m a little confused. The error about is from the Front end not being able to parse the gateways table.

I wonder if the v4 database is still connected?

I would suggest wiping everything and doing a plain v5 installation.