Reminders are not sent

david · January 6, 2022, 3:51am

I can confirm same, endless reminders are not sending. i’ll need to dive into this.

KrisL · January 6, 2022, 4:31am

Okay great, thank you.

david · January 9, 2022, 5:06am

I’ve checked in a fix for this in v5.3.43 let me know if the issue persists for you.

KrisL · January 9, 2022, 7:49am

Thanks, I’ve updated the instance and will keep an eye on the recurring invoices next week.

KrisL · January 12, 2022, 11:20am

Endless reminders are still not mailed. The instance is now on v5.3.43-C68.

KrisL · January 12, 2022, 11:41am

I see there is a message “pending jobs, count: 5”. Can this be an issue? Where can I see what these pending jobs are?

hillel · January 12, 2022, 11:46am

If there are pending jobs it could be mean the queue is being used but is not running.

KrisL · January 12, 2022, 12:12pm

I use supervisor with 3 processes, all 3 are in the state “RUNNING”. When I restart them, nothing changes for the pending jobs.

hillel · January 12, 2022, 12:25pm

@david do you have any suggestions?

david · January 13, 2022, 9:57pm

We rely on Laravel reporting for this. I don’t think it is 100% accurate from previous feedback.

sven.j · June 22, 2023, 12:49pm

still the same here…