Before I type my issue I would like to thank you for Invoice Ninja. I don’t believe you can remember me. But I am a user since 2018 of the free self hosted version. I think I started off on version 3. Then moved to 4. Then you came up to 5. I have installed the system for alot of my friends and busienss associates.
Finally a friend of mine had the requirement to move to version 5.
Here is why…
He had an existing version 4.5.3 for a year now. And recently I have done a woocommerce setup for him.
The idea was to integrate woocommerce to invoice ninja (legacy) but his specific requirement was that when a woocommerce order is created that a quote be created in invoice ninja.
Therefore we paid for a 1 year subscription on make.com (previously integromat) and the reason was that on make there is no scenario available to say when a order is created on woo a quote must be created on ninja. There is only Woo order to ninja invoice.
I emailed support and they replied with saying I need v4.5 first. So I temporarily installed a v4.5.5, then I exported a json out of the 4.5.34 into the 4.5.5.
Then I used the start migration and inputted the hosted address into the system. After a few minutes I recieved an email stating migration complete. About 2000 invoices etc. However it does not show up on Invoice Ninja hosted. I emailed support again and the response I recieved was that it is showing in your side and I must switch companies. There’s only 2 companies. One is test. And then a untitled company. When I enter the untitled company it says loading data. And is stuck there.
Sometimes it gets unstuck but there’s no data in that company.
I need a successful migration today or tomorrow. Because currently we are not using the system. Next step is integrating make which I also have certain bugs with. But my first step is here.
And on my 4.5.3 and 4.5.5 only json export allowed. When I try any other filetype it gives a 500 error. (which I think was done so users are forced to migrate to V5)
We would NEVER purposefully generate a 500 error, if you can share the error details from storage/logs we can try to help debug it. Note: as mentioned above this may not be supported yet in the React app.
We have 4.5.34 Self Hosted. Then I have V4.5 self hosted. So I transfered data across to v4.5 as support suggested do that then Start migration. Did that and didnt work. (First couple Responses).
When i asked if I can convert the v5 hosted to v5 self hosted what I meant was if I install a v5 on my self hosted server and then could I transfer the licence from hosted to self hosted.
Reason is maybe the migration would work then…
Currently I have the following open and these are my errors.
No import export option (you said its the react app) but the direct url (above …settings/import_export) gets me there but there is only CSV option. invoicing.co
Has import/export and all filetypes BUT JSON clearly states only JSON by v4 are not supported.
Desktop WInddows Invoice Ninja
Has import/export and all filetypes BUT JSON clearly states only JSON by v4 are not supported.
It looks exactly the same as the invoicing.co.
Tried mobile also on the app but exact same as desktop app.
My Primary mission is to export all existing data out of my v4.5 into my version 5 hosted.
I thought after migrating to v5 you couldn’t see the data and would see a ‘data loading’ message? Are you still seeing that message or do you now see your data in v5?