Error: Composer dependencies require a PHP v8.1.2

Self-Hosted | v5
1

I’m having this error but, even though I update to see if that resolved the issue, it didn’t.

[15-Aug-2023 08:08:02 UTC] PHP Fatal error:  Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.1.2". You are running 7.3.33. in /home/website/public_html/payments/vendor/composer/platform_check.php on line 24

“Payments” is the sub-directory where IN is installed.

Behavior: When you try to access the invoice it doesn’t load, it just spins and spins but doesn’t load.

What could it be? I’ve cleared the cache and the and I did the secret phrase update, and nothing. I have the site using PHP8.1 but it continues saying that is 7.3.33.

2

Hi,

What do you see if you run php -v?

Maybe the web PHP version is 8.x but the CLI version is 7.x.

3

Not sure what I’m supposed to “run”. Can you be more specific? I’m not programmer.

4

You’d want to SSH into the server and run php -v from the command line.

Alternatively, you can use the health check option in the app to check the PHP versions.

5

The health check takes me to a blank page.

And it’s correct. The CLI version is 7.4.33.

6

The CLI was upgraded but the issue persists. I cleared IN, cache and restarted the server. There’s no errors.

7

What version PHP is the CLI using?

8 
PHP 8.1.22 (cli) (built: Aug  9 2023 00:00:07) (NTS)
Copyright (c) The PHP Group
Zend Engine v4.1.22, Copyright (c) Zend Technologies
    with the ionCube PHP Loader v12.0.5, Copyright (c) 2002-2022, by ionCube Ltd.
    with Zend OPcache v8.1.22, Copyright (c), by Zend Technologies
9

Do you see the same version in the health check?

10

Nothing comes up with Health Check. Just a blank page. (I responded that before)

11

Are you using the Flutter or React app?

12

No. I installed through cPanel. It was working just fine. Someone paid an invoice on Monday. I did all my billing in the beginning of the month and people paid without issues. Yesterday when I was going to do a new invoice, started the problem. I reverted back from my backup and didn’t solve the problem. I just did a new upgrade, and didn’t solve the problem.

I don’t know why something it was working fine, now it’s giving all this problems. :unamused:

13

The app provides two frontends, which one are you using?

Web.hosts can sometimes change the PHP version which can cause issues.

14

It’ll be Flutter then.

15
  • Are there any errors in the browser console?
  • Have you tried the desktop or mobile app? OS tools - Invoice Ninja
  • You said the invoice doesn’t load, do you mean the PDF preview?
16

-Do you mean this?

image
image844×212 11.6 KB

-I use desktop and it’s doing same thing.

-Yes, the PDF on the “Preview” for ANY of the invoices can’t be seen. Not even the ones already sent/paid.

17

Thanks! Are those errors generated in the admin portal or the client portal?

Also, which PDF generator are you using in the .env file. If you aren’t already using hosted_ninja changing to it may help.

18

Client portal when previewing.

NINJA_HOSTED_PDF=true

19

Try adding this line, or update if it’s already there

PDF_GENERATOR=hosted_ninja

20

Should I have this section like this:

NINJA_HOSTED_PDF=true
PDF_GENERATOR=hosted_ninja
LOG_PDF_HTML=false
PHANTOMJS_PDF_GENERATION=false
PHANTOMJS_KEY='a-demo-key-with-low-quota-per-ip-address'
PHANTOMJS_SECRET=secret