Rest assured we rely on the cron configuration ourselves in our production environment with no issues.
Despite what your host is saying, if the red triangle appears it means the crons are not triggering the flag we use to test.
If this command is not returning any message at all
/opt/cpanel/ea-php81/root/usr/bin/php /home/alltbilling/public_html/artisan schedule:run
It would indicate there is something deeper in the webserver that is blocking it from running at all.
I have pushed back and will let you know what they say.
Itās frustrating because I have to deal with two lots of admins, them and yourselves.
Weāll get thereā¦
They are saying itās a scheduling issue and that the cron is set correctly but I donāt know.
Iām getting a bit tired of this now.
They say itās your software, you say itās the server.
I just need a solution guys.
Guysā¦ Please, I need a solution.
This is the second installation I have running and as youāre insisting I use version 6 it needs to work.
To debug you can try running the cron from the command, you need to remove /dev/null 2>&1 from the end to see the output.
Iāll try that now.
I currently have the following cron jobs setup and still get the error triangle:
* * * * /opt/cpanel/ea-php81/root/usr/bin/php /home/alltbilling/public_html/artisan schedule:run > /dev/null 2>&1* * * * cd /home/alltbilling/public_html/ && /ea-php81/root/usr/bin/php -d register_argc_argv=On artisan schedule:run >> /dev/null 2>&1
[quote=āhillel, post:45, topic:11632ā]
you need to remove
[/quote]The first command produces nothing and the second an error as it canāt find the file.
@david any thoughts?
I think I have it workingā¦
I ran this:
/home/alltbilling/public_html/ && /usr/bin/php -d register_argc_argv=On artisan schedule:run >> /dev/null 2>&1
And got this:
Now I do not get the warning arrow but a yellow bell icon suggesting I download the desktop app.
Great to hear, thanks for the update!
Maybe if you get time you could use this fo rthe cPanel install instructions as thereās a few things here that arenāt there?
Apologies for the delay in getting back to you but this is still not working and itās very frustrating.
I opened up the invoices menu and opened an invoice. I clicked on Send Mail and it asked to save the invoice PDF.
Then when I clicked the āsendā button the system said successfully queued to send but nothing was sent.
No CRON jobs appear to be running either.
I would suggest setting in your .env
QUEUE_CONNECTION=sync
then update the cache, this will attempt to send your emails in the same request rather than queueing them.
The problem is the CRON also not running though.
on cPanel I use: * * * * * /usr/bin/ea-php81 -d register_argc_argv=On /home/accessweb/public_html/posv2/artisan schedule:run >> /dev/null 2>&1
Edit āea-php81ā to the PHP version your domain/subdomain uses in cPanel (see MultiPHP Manager) for what version, if it is 8.0 it should be āea-php80ā. Also edit ā/home/accessweb/public_html/posv2/ā to be the directory where your v5 installation is located (you will find an artisan folder in it then the path is correct). See screenshot for the manual cPanel itselfs provides when creating crons.
TIP: To test, temporarly remove the ā>> /dev/null 2>&1ā at the end (you will receive an email every minute) when you get those emails, the triangle will be gone and you can add ā>> /dev/null 2>&1ā again.
Thanks very much for your time on this. Itās been driving me nuts.
I tried browsing for the artisan folder with no luck so I then went into cPanel and browsed there. Again no luck and even though I have cPanelās file manager set to show hidden files & folders I simply couldnāt find the artisan folder.
So I did a search using terminal and hey presto it was there right in the /public_html folder.
Hereās the code I ended up using:
No emails coming through though.
The account is definitely running PHP 8.1
In your cPanel for the user account (NOT the WHM interface if you have access to that on the server) search for āCron Jobsā and click it. Set the email address there where emails should go about the cronās. Itās on that page. See screenshot. You should be receiving mails then every minute, anyhow the triangle should be gone by now too?
Kind regards,
ONSEA Jellis
Iāve analysed the thread a bit further, and viewed your provided screenshots, you are logged in as root on the server when doing commands on the alltbilling account (root is almost always a bad idea), in this case the file permissions might wrong and this could be the issue why the cPanel and the Invoice Ninja app is doing itās job/not showing up content in the file manager etc. When using WHM/cPanel at least as root perform: āsu - alltbillingā (You might need to enable shell access inside WHM for the account). I would suggest for you:
** ALWAYS MAKE BACKUPS FIRST **
Remove all ninja content from the public_html directory (if it will only serve as the ninja app, as root empty the directory before proceeding)
Login to the cPanel USING THE ACCOUNT login/password (not as root, or via WHM), go to file manager and extract the invoiceninja.zip from inside the cPanel file manager. Rename the example.env to .env.
Remove the SQL user and database and recreate them using the MySQL Database Wizard inside cPanel account (grant all privlidges to the user for the database).
Try to setup the app/setup cron again.
All should be fine!
I spoke with the server admins and it seems that shell access was required for the server but neither cron is producing an email.
This is what I have:
/opt/cpanel/ea-php81/root/usr/bin/php /home/alltbilling/public_html/artisan schedule:run
/usr/bin/ea-php81 -d register_argc_argv=On /home/alltbilling/public_html/artisan schedule:run
I currently have 2 tasks set:
/opt/cpanel/ea-php81/root/usr/bin/php /home/alltbilling/public_html/artisan schedule:run
/usr/bin/ea-php81 -d register_argc_argv=On /home/alltbilling/public_html/artisan schedule:run
And I noticed this morning I was receiving the following mails:
Cron alltbilling@server /usr/bin/ea-php81 -d register_argc_argv=On /home/alltbilling/public_html/artisan schedule:run
Status: 500 Internal Server Error
Content-type: text/html; charset=UTF-8
Supported by Invoice Ninja and Event Schedule
