Wont download invoice on IPAD

colin · January 10, 2018, 2:00am

Hi,
When a customer, on an IPAD , vews there portal and then an invoice they can see the invoice ok but when the click the download button they get a screen full of asci characters and no download. I assume they are using Safari.

Can you fix this please.

Col

hillel · January 10, 2018, 2:18am

I’ll try to replicate the problem.

Are you using invoiceninja.com or are you self hosting?

colin · January 10, 2018, 2:23am

Hi Hillel. Self hosting. Invoice Ninja works perfectly in all other cases but two of my customers using IPADS just get a screen full of ascii characters on a white screen instead of a downloaded pdf.

colin · January 10, 2018, 2:24am

Also I am not running PhantomJS locally

hillel · January 10, 2018, 2:28am

Which version of the app are you using?

It’s possible setting up PhantomJS locally will help, I believe it’s used as a fallback with some browsers.

colin · January 10, 2018, 2:30am

Using 4.01 whitelist

colin · January 10, 2018, 2:40am

where do I find the .env file? Found it. It was hidden of course

hillel · January 10, 2018, 2:42am

It’s in the root folder of the project

colin · January 10, 2018, 2:46am

Is Phantom js installed or do I have to download it and install it?

hillel · January 10, 2018, 2:50am

I’ve checked the code, either phantomjs solution (local or cloud) should help.

colin · January 10, 2018, 3:14am

Hi Hillel.

I didnt realise that I had to sign up to cloudfare for a key DOH.

I have added the key to my env file and its ok now.

Thanks again
Col

hillel · January 10, 2018, 3:15am

You shouldn’t have to sign up, I believe the default key supports 100 requests per day.

colin · January 10, 2018, 3:22am

Well I have signed up for free and got a key. It seems to be working on my mac so i will see how the customers get on with the IPADS.

Thanks again
Col