Windows app showing IN logo despite active license

Self-Hosted | v5
1

Hello. I’m using the desktop app v5.7.35-W125 (not through the Microsoft webstore). I’m seeing the Invoice Ninja branding in the PDF’s that get emailed to clients. I have an active whitelabel license. This only happens if I send the email through the desktop app. If I send it through the web browser, it does not show up!

I tried to look for an update, but it seems I can’t find the download for the non-microsoft version of the app. Has it been removed? Is my only option to install it from the store now? Please advise. Thank you!

Edit: It was installed from the Microsoft store but it said “Get” and not “Open” which created the confusion.

2

Hi,

I’m not sure how to explain this.

  • The PDFs are generated by the API backend, the app you’re using shouldn’t make a difference.

  • The Windows app has only ever been available through the Microsoft app store.

3

Yes, I just noticed the app is indeed installed through the Microsoft store. I created a fake client and sent the invoices to that email and can see the watermark in one PDF but not the other.

4

Maybe the invoice was created before the license was applied? It may help to resave the invoice to regenerate the PDF.

5

I’ll do that but that’s not the case. It’s all new invoices and the license has been renewed back in Feb 2023 and it’s active till Feb 2024.

6

@david do you have any ideas?

7

It’s fixed. Reinstalling the Windows app must have did the trick. When I searched for the IN app in the Microsoft appstore, it said “Get” instead of “Open”. The app version is still the same though. WEIRD!

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8

Glad to hear it, thanks for the update!

9

It’s mb, sorry for wasting your time! I should have reinstalled the app before posting :man_facepalming: