Whitelabel License Error

Self-Hosted | v5
1

I’ve bought a new whitelabel license for my self hosted (v5.13.47), like I did in the past.
Right now I’m getting an error when trying to activate said license :

The license server at https://invoicing.co/claim_license responded with HTTP 400. Invalid license, or invalid environment hosted A full trace was written to storage/logs/laravel.log.

Never had an issue with activating the license before.
Can’t find anything in the mentioned log file.

2

Hi,

Sorry for the trouble! I suggest sending an email to [email protected] to ask.

3

I’ve sent an email 3 weeks ago, still no answer.
License is visible in the online license tool at invoice ninja. Double checked key multiple times.
Never had an issue with this. But right now all my invoices have the invoice ninja logo on them.

Hope this gets fixed soon.

4

If you didn’t hear back your email may be in the spam folder. Can you please send another email now and share the subject line here.

5

Just sent the email again.

From : [email protected]
Subject : Problem with license activation
6

Thanks, I’ll check you get a reply.