White label not renewed automatically

Self-Hosted | v5
1

Why isn’t my white label licence renewed automatically?

2

Hi,

We recently migrated the white label licenses to v5, if you purchase a license now it will auto-renew next year.

3

Was there a notice that I missed?

4

Will the same thing happen to me if I’m upgrading to a future v6?

5

There was no notice for this.

I can’t predict the future but now that we support auto-renewing the license I wouldn’t think we’d remove the feature.

6

So auto-renewing wasn’t possible in v4 at all?

7

That’s correct, if you purchased a white label license in v4 it wouldn’t auto-renew.

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