Users getting booted

Hey folks- we switched to V5 and folks have been getting kicked out if they click page refresh -or- at seemingly random intervals. Most sessions are only lasting under 60 seconds so we cant get anything done. We thought it was multiple users on one account and capacity being reached, so went back to separated users for everyone, still had the same issue. I deleted all users and re-made them but the same issue persists. When things log out the pages will sit on a spinning wheel for a good 30+ seconds before the login comes back up.

As an additional annoyance, it seems the last pass cant recognize the login field, not sure what needs to get fixed for that to auto-populate. So each time this happens we have to manually type in user+password over and over.


Sorry for the trouble!

I think we’re also helping you on Slack, we’ll keep the conversation over there.