Hello! I have uploaded the logo in different sizes and formats (jpg, jpeg, png…) and it is not displayed in the client portal.
Any advice?
1 Like
Hi,
Do you see any errors in the network tab in the browser console?
Note: if LOCAL_DOWNLOAD is set to true in the .env file the image is embedded in the PDF file, this will work even if the file isn’t reachable over the network.
LOCAL_DOWNLOAD is set to true in the .env file
Here are errors at the browser console
invoices:91
GET https://ekon.servicioscreativosreml.com/storage/aeDNlgRficoSTB081KDMnduDCp9SoLiE/LjHwKzDW6zfpzjgKNSfgzyYCYySSDJyRYV32JyW4.png 403 (Forbidden)
invoices:444
GET https://ekon.servicioscreativosreml.com/storage/aeDNlgRficoSTB081KDMnduDCp9SoLiE/LjHwKzDW6zfpzjgKNSfgzyYCYySSDJyRYV32JyW4.png 403 (Forbidden)
Thanks! I believe there are two ways to fix this:
- Correct way: map the webroot to the /public folder
- Easy way: add /public to the end of the APP_URL value in the .env file
1 Like
Correct way: I have a symlink on the domain, and the webroot in public_html
Easy way doesn’t work
The webroot should map to the public folder inside the main source folder.
Same happensa in emails
If you aren’t able to update the webroot I suggest adding /public to the APP_URL value and then re-uploading the logo.
2 Likes
It works!!! Thanks! i didn’t reupload logo
Immensely grateful for the speed and clarity of support
Glad to hear it, thanks for the update!
Oh yeahhhhh!
Adding /public to the APP_URL value worked for getting my logo to show on the client portal. I did need to reupload the logo. Now it also shows in the Company settings/Logo upload area, like I thought it was supposed to.
And I believe adding the LOCAL_DOWNLOAD=true worked for showing my logo in the PDFs/Invoices.
Thank you @hillel and @manuzetace