Upgrade from 3.6.1 to 3.7.1 and all customer data and products are gone

Hello support i have our company invoice ninja installed on an outside server " siteground" , and from my cpanel softaculos told me there is an update to version 3.7.1 from my version previous 3.6.1 , but after the update to 3.7.1 all my customer data and products are gone , luckily i have made a backup from 3.6.1 and going back it restores all the missing data , can you please advise so i can proceed and update without losing data again .
Thank you
Marco F.

Are there any errors in storage/logs/laravel-error.log

here are the last logs from that log
[2017-07-29 05:36:53] production.ERROR: Symfony\Component\HttpKernel\Exception\NotFoundHttpException in /home/pcexpres/public_html/bootstrap/cache/compiled.php:8970 Stack trace: #0 /home/pcexpres/public_html/bootstrap/cache/compiled.php(8322): Illuminate\Routing\RouteCollection->match(Object(Illuminate\Http\Request)) #1 /home/pcexpres/public_html/bootstrap/cache/compiled.php(8270): Illuminate\Routing\Router->findRoute(Object(Illuminate\Http\Request)) #2 /home/pcexpres/public_html/bootstrap/cache/compiled.php(8265): Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request)) #3 /home/pcexpres/public_html/bootstrap/cache/compiled.php(2419): Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request)) #4 [internal function]: Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http{closure}(Object(Illuminate\Http\Request)) #5 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(52): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #6 /home/pcexpres/public_html/vendor/barryvdh/laravel-cors/src/HandlePreflight.php(38): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #7 [internal function]: Barryvdh\Cors\HandlePreflight->handle(Object(Illuminate\Http\Request), Object(Closure)) #8 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #9 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #10 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #11 /home/pcexpres/public_html/app/Http/Middleware/StartupCheck.php(201): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #12 [internal function]: App\Http\Middleware\StartupCheck->handle(Object(Illuminate\Http\Request), Object(Closure)) #13 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #14 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #15 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #16 /home/pcexpres/public_html/app/Http/Middleware/QueryLogging.php(32): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #17 [internal function]: App\Http\Middleware\QueryLogging->handle(Object(Illuminate\Http\Request), Object(Closure)) #18 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #19 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #20 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #21 /home/pcexpres/public_html/app/Http/Middleware/DuplicateSubmissionCheck.php(39): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #22 [internal function]: App\Http\Middleware\DuplicateSubmissionCheck->handle(Object(Illuminate\Http\Request), Object(Closure)) #23 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #24 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #25 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #26 /home/pcexpres/public_html/bootstrap/cache/compiled.php(3225): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #27 /home/pcexpres/public_html/app/Http/Middleware/VerifyCsrfToken.php(44): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle(Object(Illuminate\Http\Request), Object(Closure)) #28 [internal function]: App\Http\Middleware\VerifyCsrfToken->handle(Object(Illuminate\Http\Request), Object(Closure)) #29 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #30 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #31 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #32 /home/pcexpres/public_html/bootstrap/cache/compiled.php(13532): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #33 [internal function]: Illuminate\View\Middleware\ShareErrorsFromSession->handle(Object(Illuminate\Http\Request), Object(Closure)) #34 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #35 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #36 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #37 /home/pcexpres/public_html/bootstrap/cache/compiled.php(12022): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #38 [internal function]: Illuminate\Session\Middleware\StartSession->handle(Object(Illuminate\Http\Request), Object(Closure)) #39 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #40 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #41 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #42 /home/pcexpres/public_html/bootstrap/cache/compiled.php(13271): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #43 [internal function]: Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle(Object(Illuminate\Http\Request), Object(Closure)) #44 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #45 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #46 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #47 /home/pcexpres/public_html/bootstrap/cache/compiled.php(13208): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #48 [internal function]: Illuminate\Cookie\Middleware\EncryptCookies->handle(Object(Illuminate\Http\Request), Object(Closure)) #49 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #50 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #51 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #52 /home/pcexpres/public_html/bootstrap/cache/compiled.php(3286): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #53 [internal function]: Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure)) #54 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #55 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #56 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #57 [internal function]: Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #58 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10006): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #59 /home/pcexpres/public_html/bootstrap/cache/compiled.php(2366): Illuminate\Pipeline\Pipeline->then(Object(Closure)) #60 /home/pcexpres/public_html/bootstrap/cache/compiled.php(2350): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request)) #61 /home/pcexpres/public_html/public/index.php(51): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request)) #62 {main} [] []

i don think those are related to today upgrade problem , i have tried to update again and some thing happens .

Is it now working or do you have related logs?

No it doesn’t work i must return to 3.6.1 so that we are able to work , on 3.7.1 all customer data is gone same as our info and products , please advise ; ) , i can provide Cpanel access .
Thank you

  • Are there any errors when loading /update (or /public/update) in the browser?
  • Are there any related errors in the logs?

Not on the dev team and just adding my two cents… If the data isn’t showing after the update, but it’s back when they revert, it almost sounds like Softaculus is overwriting the .env file?

Try comparing /.env before and after the update, making sure APP_ENV, DB_TYPE, DB_HOST, DB_DATABASE, DB_USERNAME, and DB_PASSWORD are all the same.

I have passed the update and we be working on version 3.6.1 , but sadly today even in the version 3.6.1 customers don’t show up anymore when creating a new invoice neither the products show .
Can a kind soul Please help us out , cant work like this .
Thank you .
We are hosted in siteground and have disabled all caches on cpanel ,

Are there any errors in storage/logs/laravel-error.log

`[2017-07-29 05:36:53] production.ERROR: Symfony\Component\HttpKernel\Exception\NotFoundHttpException in /home/pcexpres/public_html/bootstrap/cache/compiled.php:8970 Stack trace: #0 /home/pcexpres/public_html/bootstrap/cache/compiled.php(8322): Illuminate\Routing\RouteCollection->match(Object(Illuminate\Http\Request)) #1 /home/pcexpres/public_html/bootstrap/cache/compiled.php(8270): Illuminate\Routing\Router->findRoute(Object(Illuminate\Http\Request)) #2 /home/pcexpres/public_html/bootstrap/cache/compiled.php(8265): Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request)) #3 /home/pcexpres/public_html/bootstrap/cache/compiled.php(2419): Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request)) #4 [internal function]: Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http{closure}(Object(Illuminate\Http\Request)) #5 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(52): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #6 /home/pcexpres/public_html/vendor/barryvdh/laravel-cors/src/HandlePreflight.php(38): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #7 [internal function]: Barryvdh\Cors\HandlePreflight->handle(Object(Illuminate\Http\Request), Object(Closure)) #8 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #9 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #10 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #11 /home/pcexpres/public_html/app/Http/Middleware/StartupCheck.php(201): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #12 [internal function]: App\Http\Middleware\StartupCheck->handle(Object(Illuminate\Http\Request), Object(Closure)) #13 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #14 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #15 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #16 /home/pcexpres/public_html/app/Http/Middleware/QueryLogging.php(32): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #17 [internal function]: App\Http\Middleware\QueryLogging->handle(Object(Illuminate\Http\Request), Object(Closure)) #18 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #19 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #20 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #21 /home/pcexpres/public_html/app/Http/Middleware/DuplicateSubmissionCheck.php(39): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #22 [internal function]: App\Http\Middleware\DuplicateSubmissionCheck->handle(Object(Illuminate\Http\Request), Object(Closure)) #23 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #24 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #25 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #26 /home/pcexpres/public_html/bootstrap/cache/compiled.php(3225): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #27 /home/pcexpres/public_html/app/Http/Middleware/VerifyCsrfToken.php(44): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle(Object(Illuminate\Http\Request), Object(Closure)) #28 [internal function]: App\Http\Middleware\VerifyCsrfToken->handle(Object(Illuminate\Http\Request), Object(Closure)) #29 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #30 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #31 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #32 /home/pcexpres/public_html/bootstrap/cache/compiled.php(13532): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #33 [internal function]: Illuminate\View\Middleware\ShareErrorsFromSession->handle(Object(Illuminate\Http\Request), Object(Closure)) #34 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #35 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #36 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #37 /home/pcexpres/public_html/bootstrap/cache/compiled.php(12022): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #38 [internal function]: Illuminate\Session\Middleware\StartSession->handle(Object(Illuminate\Http\Request), Object(Closure)) #39 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #40 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #41 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #42 /home/pcexpres/public_html/bootstrap/cache/compiled.php(13271): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #43 [internal function]: Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle(Object(Illuminate\Http\Request), Object(Closure)) #44 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #45 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #46 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #47 /home/pcexpres/public_html/bootstrap/cache/compiled.php(13208): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #48 [internal function]: Illuminate\Cookie\Middleware\EncryptCookies->handle(Object(Illuminate\Http\Request), Object(Closure)) #49 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #50 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #51 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #52 /home/pcexpres/public_html/bootstrap/cache/compiled.php(3286): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #53 [internal function]: Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure)) #54 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10021): call_user_func_array(Array, Array) #55 [internal function]: Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request)) #56 /home/pcexpres/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #57 [internal function]: Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request)) #58 /home/pcexpres/public_html/bootstrap/cache/compiled.php(10006): call_user_func(Object(Closure), Object(Illuminate\Http\Request)) #59 /home/pcexpres/public_html/bootstrap/cache/compiled.php(2366): Illuminate\Pipeline\Pipeline->then(Object(Closure)) #60 /home/pcexpres/public_html/bootstrap/cache/compiled.php(2350): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request)) #61 /home/pcexpres/public_html/public/index.php(51): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request)) #62 {main} [] []
[2017-11-05 13:38:51] production.ERROR: TypeError: undefined is not an object (evaluating ‘$.fn.dataTable.defaults’) {“context”:“JavaScript”,“user_id”:0,“account_id”:0,“user_name”:"",“method”:“GET”,“url”:“http://pcexpress.company/public/login",“previous”:“http://pcexpress.company/public/login”,“user_agent”:"Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36”,“ip”:“54.211.115.6”,“count”:1,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”} []
[2017-11-05 13:38:52] production.ERROR: TypeError: undefined is not a function (evaluating ‘$(’[data-toggle=“tooltip”]’).tooltip()’) {“context”:“JavaScript”,“user_id”:0,“account_id”:0,“user_name”:"",“method”:“GET”,“url”:"http://pcexpress.company/public/login",“previous”:“http://pcexpress.company/public/login”,“user_agent”:"Mozilla/5.0 (Windows NT 6.3; WOW64)
hello , thank you , yes i have this errors

AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36",“ip”:“54.211.115.6”,“count”:2,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”} []
[2017-11-05 13:44:32] production.ERROR: TypeError: undefined is not an object (evaluating ‘$.fn.dataTable.defaults’) {“context”:“JavaScript”,“user_id”:0,“account_id”:0,“user_name”:"",“method”:“GET”,“url”:“http://pcexpress.company/public/recover_password",“previous”:“http://pcexpress.company/public/recover_password”,“user_agent”:"Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36”,“ip”:“54.242.5.190”,“count”:1,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”} []
[2017-11-05 13:44:32] production.ERROR: TypeError: undefined is not a function (evaluating ‘$(’[data-toggle=“tooltip”]’).tooltip()’) {“context”:“JavaScript”,“user_id”:0,“account_id”:0,“user_name”:"",“method”:“GET”,“url”:“http://pcexpress.company/public/recover_password",“previous”:“http://pcexpress.company/public/recover_password”,“user_agent”:"Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36”,“ip”:“54.242.5.190”,“count”:2,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”} []

Sorry for the copy and paste , i have those errors but they seem to be old .
yesterday everything was ok , we haven’t changed nothing started working today , made a few invoices without problems , and all of a sudden the customer names and products stopped showing up when creating new invoices .
Thank you , for your time
Marco

Are there any new errors in the logs or the browser console window?

i get this error with google Chrome:

dropzone.js:440 Uncaught Error: No URL provided.
at new n (dropzone.js:440)
at Function.t.discover (dropzone.js:1479)
at t._autoDiscoverFunction (dropzone.js:1761)
at HTMLDocument.a (dropzone.js:1730)

I’m not sure, have you tested in a different browser?

I have exported data , erased invoice ninja , installed brand new , imported data , and the same problem is there , im thinking about using the cloud based provided by invoice ninja , can i backup and import all the data ?

You can transfer settings, clients, invoices and payment using the JSON export/import.

On the Ninja hosted app , if i try to import the json , it dosent work it asks me to select a file in red ?
Thank you