I’m trying to understand the calculations and variables of IN. So on my test-system I’ve tried to do some partial payments. But those won’t work. Even if I set “allow underpayment” to on or off or if I set a minimal amount – I guess, that’s the lowest partial amount for a payment – the page gives me back, that the payment-amount must be at least 100 % of the invoice-amount.
That’s what you get if you just choose new payment in IN. There’s at first a box to input the payment-value. It’s description only (!) tells you to only input a whole invoice-amount or an overpayment-value. Otherwise one shall let it be clear. But there’s no hint for underpayments. So what’s now?
You’ll have to FIRST choose the invoice you want to edit and then, in a NEW amount-field appearing behind the chosen invoice, to correct down the shown amount of that invoice.
Well, after understanding the system behind it, this looks like logical. But the problem is, a user is not a programmer and of course a user is not THE programmer of the software he uses. So this step is quite unintuitive for someone who just want to have one’s financial stuff easily been done.
But okay, I must admit that using special software needs some explanations to the user. Would be nice if the manuals would have this hint in the written text.
But I’m glad not to create another github-discussion
Sorry, I thought you were referring to entering a payment in the client portal. The under payment feature only affects payments made there.
If you have specific suggestions to improve this we’re open to feedback. In the desktop/mobile app there’s an option in the payment settings to show/hide the total amount field.
No problem, @hillel , there’s no fault from your side. I’m glad that I found out the right steps to go.
As I do not use any online-payment-features for my clients I didn’t think about that. But a nice feature would be to show payment infos (like in the invoice itself) for bank transfers.
Oh, and it would be great, if the QR-code-amount would automatically be set to the new balance, when an partial payment has been logged. But I’m going to create a new github-discussion about that later.