Unable to send emails

Self-Hosted | v5
1

I’ve recently been unable to send emails from Invoice Ninja. Here is an excerpt from the log file but I’m not sure what it all means. I haven’t changed any settings —that I know of.

  2023-05-03 07:21:22 App\Services\Email\Email ....................... RUNNING
  2023-05-03 07:21:25 App\Services\Email\Email2023-05-03 07:21:25,867 INFO reaped unknown pid 172 (exit status 0)
2023-05-03 07:21:25,869 INFO reaped unknown pid 173 (exit status 0)
 ............... 2,959.34ms FAIL
  2023-05-03 07:21:56 App\Services\Email\Email ....................... RUNNING
  2023-05-03 07:21:58 App\Services\Email\Email2023-05-03 07:21:58,997 INFO reaped unknown pid 217 (exit status 0)
2023-05-03 07:21:58,998 INFO reaped unknown pid 218 (exit status 0)
 ............... 2,947.37ms FAIL
  2023-05-03 07:22:59 App\Services\Email\Email ....................... RUNNING
  2023-05-03 07:23:02 App\Services\Email\Email2023-05-03 07:23:02,638 INFO reaped unknown pid 266 (exit status 0)
2023-05-03 07:23:02,639 INFO reaped unknown pid 267 (exit status 0)
 ............... 3,381.49ms FAIL

Edit: I also found this in the laravel.log

[2023-05-03 07:23:02] production.ERROR: Undefined property: stdClass::$enable_e_invoice {"exception":"[object] (ErrorException(code: 0): Undefined property: stdClass::$enable_e_invoice at /var/www/app/app/Services/Email/EmailDefaults.php:302)
2

Since the update to v5.5.113-C115 I have the same error: no more mails are sent!

3

UPDATE: I have disabled “Attach Documents” in the Email Settings and it seems to work now.

5

@RoundAboutWEB Yes, it sends the invoice (or quote) PDF just fine. Other attachments will be disabled. Hopefully this temporary workaround will be only necessary until the bug gets fixed.

6

“Attach documents” was already deactivated for me, I had to deactivate “Attach PDF”. After that, the mails were sent, but without an invoice attached.

7

Hi,

It may help to resave the settings in the app.

cc @david

1 Like
8

@hillel @RoundAboutWEB I can confirm that it worked. I have re-enabled Attach Documents and it’s still sending emails. Thanks @hillel

9

After I re-activated “Attach PDF” and saved the setting, the mail dispatch including the invoice in the attachment also works again.

1 Like