Unable to edit email body

I just created an invoice and went to email to client but the area to edit the default email message is blanked out and I cannot edit.

Having the same issue. no input/edit box for initial email. Can edit others, but all HTML tags are gone. Looks like it is adding basic html tags on the server side now.

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In the latest release this past weekend we added a visual style editor to the email templates, the problem could be related to this change.

It may help to ensure the HTML code in the settings on Settings > Templates & Reminders starts with <p>, this will instruct the app to convert the HTML to markdown.

Alternatively, you can disable the visual editor on Settings > Account Management.

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Disabling the visual editor solved the problem.