Text formatting/WYSIWYG editing controls disappeared for invoice public notes, terms, etc

Hosted • invoicing.co | v5
1

Hi there, I’m a new user of this fantastic software so please forgive me if I’m making a dumb mistake.

I am using the hosted version at invoicing.co.

The issue I am having is that the wysiwyg text controls for the public notes, terms, footer, etc. on any invoice I make have disappeared. They used to be there, but now they are not.

At one point I enabled markdown in settings via Account Management → Overview → Enable PDF Markdown to try it out. I didn’t like the way it formatted a block of fenced text (instead being a block of text with newlines, the text ran into one long single line), so I turned it back off. It feels like disabling the markdown setting didn’t actually un-set the config, because the wysiwyg controls have not returned. Yes, I did click “save”.

Thanks for the great software again!

2

Hi,

If you aren’t already please try logging in with this link:

Note: in the version you’re using you should see the WYSIWYG controls once you highlight the text.

3

Hey, thanks. That app. version of the ui has working controls whereas the naked invoicing.co doesn’t. Oops, didn’t realize there was a difference.

What are the differences between these domains/versions of the app?

For the record, I do not see any text controls after highlighting text in the invoicing.co version.

Thanks so much for the help, using the app. version worked around the issue I was seeing in the non-app. version.

4

The ‘app’ link is for the new web app. The old web app will deprecated in the future but it’s also available as a desktop or mobile app which will remain.

5

Got it, I’ll be using the app. version from now on :slight_smile: