Template & Reminders Error

Hello everyone I need your help I am trying to get access to Templates and Reminders but when Its trying to open the web page send me and error message “Whoops, looks like something went wrong.”

I was installing the the software using Softacolous and I was able to fix the first issue modifying a php file directly on my file manager but this new error I need some direction to try to fix.

Additionally I have the same issue when Im trying to activate the payments gateway options. send me the same error message.

Thank you in advanced.

Hi,

Are there details about the error in storage/logs/laravel-error.log

Hi Sir I appreciate your time to comment my post, I found this info on my log file:

[2020-09-18 18:22:55] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/app/Models/Account.php [Line 1126] => Unparenthesized a ? b : c ?: d is deprecated. Use either (a ? b : c) ?: d or a ? b : (c ?: d) (View: /home/basocons/public_html/ninja/resources/views/auth/login.blade.php) {“context”:“PHP”,“user_id”:0,“account_id”:0,“user_name”:"",“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:1,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“login”} []
[2020-09-18 18:23:01] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/app/Models/Account.php [Line 1126] => Unparenthesized a ? b : c ?: d is deprecated. Use either (a ? b : c) ?: d or a ? b : (c ?: d) {“context”:“PHP”,“user_id”:0,“account_id”:0,“user_name”:"",“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:2,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:"/"} []
[2020-09-18 18:30:22] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/app/Models/Account.php [Line 1126] => Unparenthesized a ? b : c ?: d is deprecated. Use either (a ? b : c) ?: d or a ? b : (c ?: d) (View: /home/basocons/public_html/ninja/resources/views/auth/login.blade.php) {“context”:“PHP”,“user_id”:0,“account_id”:0,“user_name”:"",“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:3,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“login”} []
[2020-09-18 18:30:38] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/app/Models/Account.php [Line 1126] => Unparenthesized a ? b : c ?: d is deprecated. Use either (a ? b : c) ?: d or a ? b : (c ?: d) (View: /home/basocons/public_html/ninja/resources/views/auth/login.blade.php) {“context”:“PHP”,“user_id”:0,“account_id”:0,“user_name”:"",“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:4,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“login”} []
[2020-09-18 18:56:08] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“System Administrator”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:5,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“settings/templates_and_reminders”} []
[2020-09-18 18:56:28] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/storage/framework/views/1511a4187c8eb98b779be1c96752ab8fae466a94.php [Line 260] => Unparenthesized a ? b : c ? d : e is deprecated. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) (View: /home/basocons/public_html/ninja/resources/views/accounts/account_gateway.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“System Administrator”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:6,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“gateways/create”} []
[2020-09-18 19:05:00] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Gerardo Miranda”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:7,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“settings/templates_and_reminders”} []
[2020-09-18 19:21:03] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Gerardo Miranda”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:8,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“settings/templates_and_reminders”} []
[2020-09-18 19:25:35] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/storage/framework/views/1511a4187c8eb98b779be1c96752ab8fae466a94.php [Line 260] => Unparenthesized a ? b : c ? d : e is deprecated. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) (View: /home/basocons/public_html/ninja/resources/views/accounts/account_gateway.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Gerardo Miranda”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:9,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“gateways/create”} []
[2020-09-18 19:40:02] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:10,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“settings/templates_and_reminders”} []
[2020-09-18 19:44:44] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/storage/framework/views/1511a4187c8eb98b779be1c96752ab8fae466a94.php [Line 260] => Unparenthesized a ? b : c ? d : e is deprecated. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) (View: /home/basocons/public_html/ninja/resources/views/accounts/account_gateway.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:11,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“gateways/create”} []
[2020-09-18 19:55:30] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:1,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“invoices/create”} []
[2020-09-18 19:55:36] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:2,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“invoices/create”} []
[2020-09-18 19:55:55] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:3,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“invoices/create”} []
[2020-09-18 19:57:33] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:4,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“invoices/create”} []
[2020-09-18 20:05:22] production.ERROR: Swift_RfcComplianceException [0] : /home/basocons/public_html/ninja/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php [Line 355] => Address in mailbox given [] does not comply with RFC 2822, 3.6.2. {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“POST”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:5,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“contact_us”} []
[2020-09-18 20:05:30] production.ERROR: Swift_RfcComplianceException [0] : /home/basocons/public_html/ninja/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php [Line 355] => Address in mailbox given [] does not comply with RFC 2822, 3.6.2. {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“POST”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:6,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“contact_us”} []
[2020-09-18 20:37:50] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:7,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“invoices/create”} []
[2020-09-18 20:38:02] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:8,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“settings/templates_and_reminders”} []
[2020-09-19 20:46:03] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:1,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“invoices/create”} []
[2020-09-19 20:46:10] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:2,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“invoices/create”} []
[2020-09-19 20:46:15] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:3,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“invoices/create”} []
[2020-09-19 20:46:26] production.ERROR: ErrorException [0] : /home/basocons/public_html/ninja/vendor/ezyang/htmlpurifier/library/HTMLPurifier/TagTransform/Font.php [Line 78] => Array and string offset access syntax with curly braces is deprecated (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) (View: /home/basocons/public_html/ninja/resources/views/invoices/email.blade.php) {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“Cindy Soto”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36”,“locale”:“en”,“ip”:“173.174.175.215”,“count”:4,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“quotes/create”} []

Thanks! PHP 7.4 isn’t supported, please change to 7.3

I did it and its working fine now, Sir i appreciate your help just one more question where can i learn more about how the fix this kind of issues? can you give me some advice please I want to become a expert user of this software, my next question is how can I installa the last version on my self server? I was trying but I cant, I was uploading the installer directly to my server that I was downloading from github aftwer that i unziped to try to run the setup but nothing is happening

thank you in advance for your directions.

I suggest creating a new issue with errors from the logs