Switching to pro plan

Self-Hosted | v4/Legacy
1

Hi,
I’m using Invoiceninja for 8 months now, and I’m very pleased with it. I’m self hosted, but despite hours of testing and tweaking I still struggle to send emails with phantomJS, what a pain. I’m considering switching to a pro plan, but did not received a response to my email, so I’m trying to get my answers here :

  • If I switch to a pro plan will I be able to import custom templates, custom fields, data and settings to your app ?
  • How are backups managed ? Is there a way for me to backup my data locally ?
  • What are your uptime/downtime stats ?
    Thank you !
    Kind regards,
    Pierre-Antoine Roiron
2

– If I switch to a pro plan will I be able to import custom templates, custom fields, data and settings to your app ?

You can transfer most of your data using the JSON import/export, check the help in the app to see what’s included/excluded.

– How are backups managed ? Is there a way for me to backup my data locally ?

You could use a tool like PieSync to auto-backup your data.

– What are your uptime/downtime stats ?

Approximately 3 9’s uptime, we have scheduled maintenance on some Sundays.

3

Thank you for that quick answer. I will test json import/exports from my self hosted to a free account, and will sure look into Piesync.