Stripe Payment in Live API not working, Test is!

Self-Hosted | v5
1

Ok, this is driving me nuts! I really like Invoice Ninja, especially the ability to have multiple contacts for a single company. However, for the Stripe Payment Gateway, I am having issues.

In test mode, everythingis working great …
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I can see and enter in the CC to pay an invoice.

However, when I change to the Live API codes, that is where it stops working.
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I am not a good coder and API is pretty new to me … so this is just smashing my OLD brain.

I thought from some of the threads I had read that I found, that the gateway needed to be trashed and redone, did that and nothing worked. So … being that I was wired on a pot of coffee at 3am and I was wide awake, I decided to trash the whole install. Once reinstalled, just added me as a test client, a few items to work with and reconfigured the gateway first thing.

This is a self-hosted install, version “v Latest Build - 2024-08-13.” the Health Check look clean …

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Any advice you can give to help me get this working would be great! I really want to migrate to IN and get off Square as it is just that much better in my opinion.

Thanks!
Jason

2

I am NO expert on InvoiceNinja nor Stripe, but i have integrated several PSP (Payment Service Providers) gateway’s via API’s before.

Just out of interest have you tried a LIVE transaction of more than $1
Many PSPs have a minimum amount (it may pass in test mode (as test mode has no fees), but not in live…)
Try a live transaction for i.e $10 (no need to complete the transaction, just see if a higher amount displays the card number, etc for you.)

3

Jonny,

Yes I did … I actually use $100.00 and had the same issue.

1 Like
4

Ahh
Sorry then, probably better to wait for proper support…
Was just and idea of one of them silly things that sometimes works.

I hope you sort it without too many headaches

Jon

5

Hi,

Are you seeing any specific error messages?