Stripe import not grabbing payment info

I am trying to move from stripe subscriptions to invoice ninja. I have tried to go under Settings → Payment Settings → Configure Gateways → Stripe Connect and click Import Customers. I get a message that says “Successfully started importing customers”. It pulls some customer info but no payment history or payment method. The part I really want is the payment method which are verified ACH accounts so that the customers do not have to verify their accounts again. Is there a way to get this info?


can you send us an email

we can take a look into this for you. Stripe Import should pull in all your customers + payment methods.