Statements doesn't show invoice details

Hi there,

I don’t know if someone has asked this question earlier. My issue is that everything was working smoothly but today when I tried to make a statement; invoice’s details are missing from statement.

I get the total amount due but I don’t see invoice number, date, due date or amount in it. Can you please help wuth the issue?

Where abouts in the app are you generating the statement?

I have a feeling here the start/end dates are not coming through or are invalid which is preventing the invoice from displaying.

I am trying to generate the statements from clients and then view statement. I don’t know what else you asked about dates as its way too technical for me.

However, if I go through the client portal then the statements have correct information of invoices. This might help in troubleshooting.