New user – running self hosted.
I have installed the system and it is working fine, so far. However, I cannot add users. I create an additional user and gave that user full admin rights, but that user never gets an email invite.
The “test email” page will send a test email successfully, but when inviting a user, they never get the email.
This bug has been around for at least two years, per the very few forum threads I can find:
It’s very frustrating! I’ve done all of the troubleshooting – but can’t get at the info.
One thing I can do is inspect the mysql table and I see a pending confirmation token that could be used to validate my new user but I don’t know what that URL could be?
But getting back to the issue–it’s beyond clear that the code used on the page to define the email server (mailgun, smtp, mail, etc.) has a send test email button that uses different code to send email than the “Resend Invitation” button page. Why is this? And why can’t I just manually set a password for my new user and be done with it?
I appreciate your time. Any suggestions to help would be very welcome, as I’m about to abandon this software due to this.
App Version: v4.5.9
Server OS: Linux 4.10.0-28-generic