Self-Host, ACH not available but enabled in Settings and Stripe

Self-Hosted | v4/Legacy
1

Hello!

It seems that the ACH/Bank Transfer button on the client portal isn’t there.

Add Credit Card is, but not anything related to ACH, however, existing ACH auto-bills still work.

I’m updated to 4.5.18.

Ideas?

2

I’m not sure…

  • Which payment gateway are you using?
  • Is ACH enabled in the payment gateway settings?
  • Do you have any limits set?
3

Stripe
Yes
No Limits.

4

Sorry, not sure. When did the problem start?

5

I’m also having this issue as ACH is enable on both Stripe and Invoice Ninja but the option to add an ACH in the client portal is not there.

6

just updated to v5, no ach option for clients anymore. (migrated accounts from v4)
i checked the bank transfer option is checked. but they dont have the option. any fix for this? (stripe)