I am using IN 4.5.18 self-hosted on an actual debian. Everything works fine as far as I can see, but reminders won’t get sent out.
I have a customers with two invoices. They are both being displayed as “Past Due” correctly, in my mail-templates the send checkbox for reminders is activated and my customer has the checkbox activated, too.
Running artisan ninja:send-reminders results in:
Mon, 18 May 2020 21:40:02 +0000 Running SendReminders...
Mon, 18 May 2020 21:40:02 +0000 0 due recurring invoice instance(s) found
Mon, 18 May 2020 21:40:02 +0000 1 accounts found with fees enabled
Mon, 18 May 2020 21:40:02 +0000 MY COMPANY: 1 invoices found
Mon, 18 May 2020 21:40:02 +0000 Charge fee: 9
Mon, 18 May 2020 21:40:03 +0000 1 accounts found with reminders enabled
Mon, 18 May 2020 21:40:03 +0000 MY COMPANY: 1 invoices found
Mon, 18 May 2020 21:40:03 +0000 MY COMPANY: 0 endless invoices found
Mon, 18 May 2020 21:40:03 +0000 0 scheduled reports
Mon, 18 May 2020 21:40:03 +0000 Done
Yes I am having the same issue.
/opt/alt/php73/usr/bin/php /home/highlan1/ninja.xxxxxxxxxx.com.au/ninja4/artisan ninja:send-reminders
Sat, 12 Mar 2022 02:31:56 +0000 Running SendReminders…
Sat, 12 Mar 2022 02:31:56 +0000 0 due recurring invoice instance(s) found
Sat, 12 Mar 2022 02:31:56 +0000 0 accounts found with fees enabled
Sat, 12 Mar 2022 02:31:56 +0000 1 accounts found with reminders enabled
Sat, 12 Mar 2022 02:31:56 +0000 xxxxxxxxxxxxxxxxxxxxxxx Club: 0 invoices found
Sat, 12 Mar 2022 02:31:56 +0000 xxxxxxxxxxxxxxxxxxxxxxx Club: 0 endless invoices found
Sat, 12 Mar 2022 02:31:56 +0000 0 scheduled reports
Sat, 12 Mar 2022 02:31:56 +0000 Done
I have over 120 accounts and it has always worked until this year.
I have it self hosted.
I am at a loss and don’t know what to look for. Any help/suggestions appreciated.
Thanks. I have changed to php v7.4.
I ran the send-reminders again and still the same message and none sent.
I ran composer update as well.
php artisan --version Laravel Framework 6.20.44
I guess it might work when the next run of reminders is scheduled in a few days.
The reminders worked today so thank you for the php version hint.
One other question: The system emails me the reminders and the recurring invoices even thought I have the notification of the emails not selected
I had a similar issue before when I added some users that had view access and I had to get those users to go into their settings and make them like the screenshot above.
I am wondering if there is another user that has those settings turned on.
I have found the issue with the email being sent. I am using gmail as the sender. I had a filter to say anything from my domain then don’t send it to spam.
Apparently is is pretty much any filter applied in gmail shows in the inbox.
I did have the issue years ago before I had the gmail filter applied when the invoice ninja email notifications were turned on, which is why I thought that problem had resurfaced.