Recurring Invoices Not Being Produced

system · December 10, 2018, 5:09am

I have a client with the following recurring invoice which for some reason did not produce this morning:
http://prntscr.com/lt5e27

I also checked and I have the following cron jobs set:
http://prntscr.com/lt5ekj

Then I opened the recurring invoice and saw this:
http://prntscr.com/lt5euy

So all appears to be setup but the invoices are not running.

Any suggestions…?

hillel · December 10, 2018, 5:46am

Maybe it’s a timezone issue, you may want to run the cron later in the day.

system · December 10, 2018, 7:10am

Thanks Hillel

I thought of that and cjhecked, the timezone is set correctly on the server, it’s UK time.

hillel · December 10, 2018, 8:15am

I think the app expects the server to be using UTC

system · December 10, 2018, 8:39am

OK, well as this is shared hosting space I don’t know how I might achieve this. Any suggestions…?

hillel · December 10, 2018, 7:22pm

Running the cron later in the day may help.

system · December 10, 2018, 7:53pm

Thanks Hillel

I’ve tried that and also added an email address to send a report and it’s not even doing that to say nothing happened.

system · December 10, 2018, 7:58pm

OK, seems I fixed it.