production.ERROR: Unable to generate the raw PDF {"userId":1,"exception":"[object] (App\\Exceptions\\FilePermissionsFailure(code: 0): Unable to generate the raw PDF at /var/www/app/app/Jobs/Entity/CreateRawPdf.php:115)

Self-Hosted | v5
1

Version ie <v5.10.28-W171>

Docker on Synology NAS 718+

I am unable to send invoices as it can’t generate PDF files. I have been working on this for the last couple of days but haven’t got anywhere. I have set permissions and reset them but I don’t think that is the problem

[2024-12-02 12:29:14] production.ERROR: Unable to generate the raw PDF {“userId”:1,“exception”:"[object] (App\Exceptions\FilePermissionsFailure(code: 0): Unable to generate the raw PDF at /var/www/app/app/Jobs/Entity/CreateRawPdf.php:115)
[stacktrace]
#0 /var/www/app/app/Http/Controllers/ClientPortal/InvitationController.php(201): App\Jobs\Entity\CreateRawPdf->handle()
#1 /var/www/app/app/Http/Controllers/ClientPortal/InvitationController.php(174): App\Http\Controllers\ClientPortal\InvitationController->returnRawPdf()
#2 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\Http\Controllers\ClientPortal\InvitationController->routerForDownload()
#3 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(43): Illuminate\Routing\Controller->callAction()
#4 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\Routing\ControllerDispatcher->dispatch()
#5 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(18): Sentry\Laravel\Tracing\Routing\TracingControllerDispatcherTracing->Sentry\Laravel\Tracing\Routing\{closure}()
#6 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\Laravel\Tracing\Routing\TracingRoutingDispatcher->wrapRouteDispatch()
#7 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\Laravel\Tracing\Routing\TracingControllerDispatcherTracing->dispatch()
#8 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\Routing\Route->runController()
#9 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Router.php(808): Illuminate\Routing\Route->run()
#10 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(144): Illuminate\Routing\Router->Illuminate\Routing\{closure}()
#11 /var/www/app/app/Http/Middleware/QueryLogging.php(39): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#12 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\Http\Middleware\QueryLogging->handle()
#13 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(51): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#14 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\Routing\Middleware\SubstituteBindings->handle()
#15 /var/www/app/app/Http/Middleware/TokenAuth.php(102): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#16 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\Http\Middleware\TokenAuth->handle()
#17 /var/www/app/app/Http/Middleware/SetInviteDb.php(81): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#18 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\Http\Middleware\SetInviteDb->handle()
#19 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(88): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#20 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()
#21 /var/www/app/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#22 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\View\Middleware\ShareErrorsFromSession->handle()
#23 /var/www/app/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#24 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()
#25 /var/www/app/app/Http/Middleware/SessionDomains.php(30): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#26 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\Http\Middleware\SessionDomains->handle()
#27 /var/www/app/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#28 /var/www/app/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest()
#29 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\Session\Middleware\StartSession->handle()
#30 /var/www/app/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(75): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#31 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\Cookie\Middleware\EncryptCookies->handle()
#32 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(119): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#33 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Router.php(807): Illuminate\Pipeline\Pipeline->then()
#34 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Router.php(786): Illuminate\Routing\Router->runRouteWithinStack()
#35 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Router.php(750): Illuminate\Routing\Router->runRoute()
#36 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Router.php(739): Illuminate\Routing\Router->dispatchToRoute()
#37 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(201): Illuminate\Routing\Router->dispatch()
#38 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(144): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()
#39 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#40 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\Laravel\Http\FlushEventsMiddleware->handle()
#41 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#42 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\Laravel\Http\SetRequestIpMiddleware->handle()
#43 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#44 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\Laravel\Http\SetRequestMiddleware->handle()
#45 /var/www/app/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#46 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Livewire\Features\SupportDisablingBackButtonCache\DisableBackButtonCacheMiddleware->handle()
#47 /var/www/app/app/Http/Middleware/Cors.php(24): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#48 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\Http\Middleware\Cors->handle()
#49 /var/www/app/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#50 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\Http\Middleware\TrustProxies->handle()
#51 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#52 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()
#53 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle()
#54 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#55 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()
#56 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\Foundation\Http\Middleware\TrimStrings->handle()
#57 /var/www/app/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#58 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\Http\Middleware\ValidatePostSize->handle()
#59 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(110): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#60 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle()
#61 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#62 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\Laravel\Tracing\Middleware->handle()
#63 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(119): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#64 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Pipeline\Pipeline->then()
#65 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(145): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()
#66 /var/www/app/public/index.php(56): Illuminate\Foundation\Http\Kernel->handle()
#67 {main}
"}

2

Hi,

Have you see the docs on permissions?

3

I know this won’t be helpful, but I’m experiencing the same issue. I have also installed Invoice Ninja via Docker, so the permissions should be set correctly automatically. I have also checked them manually and all folders have 755 and files 644, with all of them being owned by www-data:www-data (as it says in the docs).

P.S. I’m new here so I don’t know whether I should create a new post for my issue.

4

I have found the error (in my case) - I’m using ARM64 based VPS which isn’t supported by the google-chrome-stable package. Since that package doesn’t get installed, the PDFs can’t be generated using snappdf. I changed my PDF generator to hosted_ninja and now my previews get displayed without issues.

5

I am using a Synology NAS and not a VPS. I have checked and checked permissions. This has been a project of setting up docker containers to learn more about them. Invoice Ninja is the only one that is really important as I use it for my businesses. Thats great you found that out @mzinic

6

I had a feeling that it was nothing to do with permissions.
It was using Cloudflare Zero Trust so I could use invoice.domain.name. I used my Synology DDNS and used the Synology reverse proxy with port 433 and opened firewall ports up to allow the traffic through. Since then I have created an A record pointing to my external IP address as I have a static IP and created an ACL on my router as I am using the Cloudflare Proxy still. It’s
For some reason Cloudflare Zero Trust had caused the issue, I have no idea why.

1 Like
7

Interesting, thanks for sharing the solution!

cc @david