Postal code on payments, not saving


Any idea why I have to enter the postal code every time I process a payment for each customer? This is an extra step I need to take for every customer, every month. The screen says “We will save this, so you don’t have to enter it next time.”. BUT… Each time I process a payment, it has to be entered. Sooooo?

This is on the hosted version.

I have to manually process all my customer payments each month by opening their customer portal because I gave up trying to work through the new API a while back. I need to get back to it, at that time it was very new and no real documentation, I hope that has improved by now. Doing these manually each month is a bit of work and this extra step makes it take longer. It’s like 17 clicks at this point just to charge one invoice. I’m exaggerating a bit but, it’s a LOT of work right now to create an invoice and charge the card on file so I’m just looking for ways to make it a little easier until I can get back to working through the new v5 API.

Thanks for any assistance.

Hi,

@david any thoughts?

We used to only show the field if it was not filled in, then the consensus was that we should show the form regardless at the expense of the additional.click.