PhantomPDF giving me server error 500

I’ve been through many of the previous discussions regarding this issue and cant find a solution

When I try to download an invoice it takes me to a Server Error 500 page however I noticed that some of the older invoices downloads without an issues. I’m assuming these were already generated previously?

My daily credits on PhantomJSCloud is currently: -0.03055` (About -321 Pages), not sure if that means im out of daily credits

In the Laraval log I see the following:

[2022-06-22 10:55:44] production.INFO: http://invoice.example.com/public/phantom/invoice/qX2id5DlZzVKUeT5BBeqxdYDSa6wO3Cm?phantomjs_secret=secret  
[2022-06-22 10:55:44] production.ERROR: There was an error generating the PDF with Phantom JS {"exception":"[object] (App\\Exceptions\\PhantomPDFFailure(code: 0): There was an error generating the PDF with Phantom JS at /home2/ninja/app/Utils/PhantomJS/Phantom.php:157)
[stacktrace]
#0 /home2/ninja/app/Utils/PhantomJS/Phantom.php(101): App\\Utils\\PhantomJS\\Phantom->checkMime('{\"name\":\"HttpSt...', Object(App\\Models\\InvoiceInvitation), 'invoice')
#1 /home2/ninja/app/Jobs/Entity/CreateEntityPdf.php(123): App\\Utils\\PhantomJS\\Phantom->generate(Object(App\\Models\\InvoiceInvitation))
#2 /home2/ninja/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Entity\\CreateEntityPdf->handle()
#3 /home2/ninja/vendor/laravel/framework/src/Illuminate/Container/Util.php(40): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}()
#4 /home2/ninja/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /home2/ninja/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /home2/ninja/vendor/laravel/framework/src/Illuminate/Container/Container.php(653): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#7 /home2/ninja/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(128): Illuminate\\Container\\Container->call(Array)
#8 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Bus\\Dispatcher->Illuminate\\Bus\\{closure}(Object(App\\Jobs\\Entity\\CreateEntityPdf))
#9 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(App\\Jobs\\Entity\\CreateEntityPdf))
#10 /home2/ninja/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(132): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#11 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Bus/Dispatchable.php(69): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Entity\\CreateEntityPdf))
#12 /home2/ninja/app/Services/Invoice/GetInvoicePdf.php(52): App\\Jobs\\Entity\\CreateEntityPdf::dispatchNow(Object(App\\Models\\InvoiceInvitation))
#13 /home2/ninja/app/Services/Invoice/InvoiceService.php(187): App\\Services\\Invoice\\GetInvoicePdf->run()
#14 /home2/ninja/app/Http/Controllers/InvoiceController.php(827): App\\Services\\Invoice\\InvoiceService->getInvoicePdf(Object(App\\Models\\ClientContact))
#15 /home2/ninja/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\\Http\\Controllers\\InvoiceController->downloadPdf('qX2id5DlZzVKUeT...')
#16 /home2/ninja/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction('downloadPdf', Array)
#17 /home2/ninja/vendor/laravel/framework/src/Illuminate/Routing/Route.php(262): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\InvoiceController), 'downloadPdf')
#18 /home2/ninja/vendor/laravel/framework/src/Illuminate/Routing/Route.php(205): Illuminate\\Routing\\Route->runController()
#19 /home2/ninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(721): Illuminate\\Routing\\Route->run()
#20 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#21 /home2/ninja/app/Http/Middleware/QueryLogging.php(39): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#22 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\QueryLogging->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 /home2/ninja/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#24 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 /home2/ninja/app/Http/Middleware/SetInviteDb.php(84): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#26 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\SetInviteDb->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#28 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home2/ninja/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#30 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home2/ninja/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#32 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home2/ninja/app/Http/Middleware/SessionDomains.php(32): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#34 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\SessionDomains->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home2/ninja/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#36 /home2/ninja/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#37 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home2/ninja/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#39 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#41 /home2/ninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#42 /home2/ninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#43 /home2/ninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#44 /home2/ninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#45 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#46 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}(Object(Illuminate\\Http\\Request))
#47 /home2/ninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#48 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home2/ninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(42): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#50 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home2/ninja/vendor/livewire/livewire/src/DisableBrowserCache.php(19): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#52 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Livewire\\DisableBrowserCache->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /home2/ninja/app/Http/Middleware/Cors.php(25): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#54 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\Cors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home2/ninja/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#56 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\\Proxy\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#58 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#61 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(40): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#64 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#66 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home2/ninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#68 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#69 /home2/ninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#70 /home2/ninja/public/index.php(57): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#71 {main}

Hi,

It could be a credit issue, the live preview can trigger many PDF requests.

@david do you have any thoughts?

Ok so I figured it was the PhantomJS credits that was finished for the day. Would be great if that message would show up in the console in future

Thanks

FYI… you can use the hosted SnapPDF option unlimited for free if you’d like.

Really? I didn’t know that was an option. Please point me to the setup instructions

https://invoiceninja.github.io/docs/self-host-troubleshooting/#hosted-invoice-ninja-pdf-generation

It used to just be for white labeled accounts but we’ve since made it available to everyone.

Too many people were having trouble with PhantomJS…

Sweet! Thank you appreciate that awesome work