Pdf in email corrupted


When I receive an invoice email, the pdf is corrupt.
It won’t open in any application.

Please advise

Should have mentioned I have installed the self hosted version

Is the live PDF preview working? Also, are you testing with standard invoices or recurring?

The preview works fine, I can also download the pdf from there.

I can download an invoice pdf from with the admin also.

The problem is just with the pdf contained in the invoice email.

I’m testing the standard invoices

Which version are you running?

I downloaded the latest version an replaced the previous one via FTP

To be clear, v2.4.9.4


downloaded from here: https://www.invoiceninja.com/self-host/

Could you send a sample corrupted PDF to contact@invoiceninja.com.

Are you using a custom invoice design?

Sending now

Thanks, it’s a pretty large PDF.

Do you see the same problem with a simpler invoice.

If you have a logo can you test without it.

I removed the logo and the pdf worked, I’ve forwarded the email to you.

I’m glad it was a simple fix, though I’m sorry for having taken up your time

Great, thanks for letting us know.

Maybe it will work with a different version of your logo. I’ve never seen this before.

I feel privileged that I could add a new confusion