Paypal Payment Issue with Hosted Invoice Ninja

Self-Hosted | v4/Legacy
1

My customers are complaining about this error after they accept terms and conditions - following window is showing this eror with PayPal log and error Don’t see the secure PayPal browser? We’ll help you re-launch the window to complete your purchase.
Continue

Continue doesn’t do much - no action. I can also reproduce his error.

2

I’m not sure, maybe this will help:

https://community.ebay.com/t5/Member-To-Member-Support/Unable-to-pay-using-Paypal/qaq-p/27091118

3

I did look at that prior to the submission here. I did suggest that to a customer. But we can reproduce the same thing on two different system (client and ours). Caching coincidence on both, I will try my browser cache to check again.

4

You may want to try disabling the accept terms feature to see if it helps.

Are you using the latest version?

5

We are using invoiceninja SaaS hosted production. I did disable signatures to see that would help, in the past we had clients complain abiabout the signatures not functional on android. I will try disabling terms and conditions.

6
  1. I removed the site related content from the content settings (cookie and cache etc.)

Didn’t Help

  1. I unchecked the setting “Invoice Terms Checkbox (Enable) Require client to confirm that they accept the invoice terms.”

That did help.

Am I assuming there is a problem with that feature in production?

7

Seems like it. Our next release is a week on Sunday, it has some related fixes which I think may help.