PayPal error (api_login_id)

Customer is trying to pay and he is getting this error:

  • The api_login_id is required.

Our Gateway states:

  • Merchant id: xxxxxxxxxxx
  • Status: activated
  • Email: Confirmed
  • Permissions: Granted
  • Notifications:


@david do you have any suggestions?

Hi There @SBS ,

It sounds like you may have multiple gateways configured here. api_login_id is typically seen with

I would navigate to Settings > Payment Settings and remove any gateways which have not been configured.