if i sent a payment confirmation to a client the client receives no email confirmation. The invoice is sending correctly only the mail with payment confirmation will not be send.
Also if i change the language to german the notification mail still in english.
“APP_DEBUG=true” is set in .env. I assume that is the debug flag? I am not well versed in PHP but I noticed in the code that there should be some message printed to the log if the system is trying to send email? None were found.
laravel.log has no unusual entries, mostly:
"[2021-03-29 03:15:06] production.INFO: latest version = 5.1.32
[2021-03-29 03:20:02] production.INFO: latest version = 5.1.32
[2021-03-29 03:25:02] production.INFO: latest version = 5.1.32
[2021-03-29 03:30:01] production.INFO: latest version = 5.1.32
[2021-03-29 03:35:02] production.INFO: latest version = 5.1.32
[2021-03-29 03:40:09] production.INFO: latest version = 5.1.32 "
The last rows of system_logs show Entity PDF generated successfully:
Hi All, I’m running into the same issue for only payment confirmation. Currently running v5.5.5-C88 and all settings are showing that they should be sent.
Only thing in the laravel.log is confirmation of the automated reminder emails:
[2022-08-09 00:00:02] production.INFO: updating currencies
[2022-08-09 06:00:01] production.INFO: Performing Autobilling 2022-08-09 06:00:01
I was having the same problem except only for invoice emails. Payment emails and all other emails were going through. No errors in any logs.
Turns out that in the database, the invoice_invitations table was missing all the KEY and CONSTRAINT fields and the id was set to 0 on all rows. Invoice emails started working after I fixed it
I’ve never had an issue with invoice emails only the payment ones but I did check the database to be sure. I do have KEY field but not CONSTRAINT and the id’s are correct.
Not sure if the CONSTRAINT field is needed/part of the issue and what the values should be.
Just wanted to check if there were any more insights to this - I’ve updated to the latest version and the confirmations still aren’t going out for manual payment entries. Even though they are turned on in the settings. Thanks for any help you might be able to offer!