Paid invoices with a balance

Self-Hosted | v5
1

We migrated from v4 to v5, many of our paid client invoices are showing a balance.

Any idea what’s going on and how we can fix things?

2

Hi,

@david do you have any ideas?

3

@katycomputer

Hard to say without seeing the data. The only way this could happen is if the migration didn’t complete and stopped before processing all of the payments.

Are there any errors in the logs?

4

@David - are your talking about /storage/logs/laravel.log on the v5 server? If so, no, no errors.

We have 6 open invoices, v5 shows approx 130 invoices with a balance out of 1,367 invoices.

5

Is it possible to have v5 reprocess migration.json ?

6

You can do another force migration from v4 to v5 by checking the force option.

7

The interesting thing is: When I click “Force” option, my v4 server throws a 500 error after chugging along for a bit.

8

@katycomputer

Let us know what the error is in the v4 logs in storage/logs/laravel-error.log

9

I don’t know how, but the migration finally worked. Thanks for your help.

BTW: Why is IN still using v4 for its billing, shouldn’t you be suffering like the rest of us :slight_smile:

10

@katy.

v4 and v5 use their own billing platforms.

in v5, we lean 100% on our subscriptions and recurring invoices :slight_smile: