Omnipay (Elavon) Payment Gateway setup

Self-Hosted | v4/Legacy
1

I am struggling with setting up a payment gateway in the self-hosted version. I appear to have all of the files and can add gateway credentials through Online Payments. I’ve also added the gateway to the db. However, when I send test invoices and attempt to make a payment, I get “There was an error processing your payment. Please try again later.”.

In the laravel-error.log file I see the following message:

[2017-02-23 18:48:06] production.INFO: Payment Error [elavon_converge]: Exception [0] : /home3/portgamb/public_html/billing/app/Ninja/PaymentDrivers/BasePaymentDriver.php [Line 315] => There was an error processing your payment. Please try again later. {“context”:“PHP”,“user_id”:0,“account_id”:0,“user_name”:"",“method”:“POST”,“url”:“https://<domain removed>/billing/public/payment/h0s6hH9kHQ7yCP39Mgr8i4fCYVVpczuX”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0”,“ip”:“73.221.20.162”,“count”:24} []

Any help is appreciated as I am not sure what to do at this point.

2

Have you tried setting is_offsite to true and then clearing the cache.

If that doesn’t help you may want to submit a request here for developer help:

https://www.thedevelopers.ro/customisation-request-invoiceninja/

3

Strangely that gave me a different error message which is an improvement. It’s now giving me “The number parameter is required” when I click Pay Now. While the message indicates it relates to the credit card, this message prevents me from reaching the payment page where I can enter a credit card.

4

Still cannot get any further with this. It appears that it is trying to validate the card before it is entered.

5

Sorry, it’s sounds like you’ll need help from a developer.

We provide support for the app itself but aren’t able to provide developer support.