Nordigen / Gocardless banking connection failed

Self-Hosted | v5
1

Version ie <v5.11.62>

Environment <VPS/ZIP>

Checklist

  • Can you replicate the issue on our v5 demo site https://demo.invoiceninja.com or Invoice Ninja? No, because no Nordigen is set up.
  • Have you searched existing issues? Yes.
  • Have you inspected the logs in storage/logs/laravel.log for any errors? Yes.

Describe the bug

I get an unknown error when adding my bank account. This error only occurs at one bank. The bank account was once connected. So it used to work.

Steps To Reproduce

I click on “Connect account” under Settings and then Credit cards & banks. Then the “Add Bank Account” page opens where I can select my country and then the name of my bank: “Sparkasse Leverkusen (SPK_LEVERKUSEN_WELADEDLLEV)”.
Then I am asked how much I want to synchronize. I click on a certain time (the error occurs for all) and then an unknown error occurs.

Expected Behavior

I should be redirected to the Nordigen site.

Additional context

This error only occurs at one bank. The bank account was once connected. So it used to work.

Screenshots

image
image1371×837 17.7 KB

https://domain.tld/nordigen/connect/jCAmPeu8r4aAI9ubVtoAex7F5IWux2VYllLNInj63c9OOVVXl7x8m3pOe9UolZK7?institution_id=SPK_LEVERKUSEN_WELADEDLLEV&tx_days=30#!

Logs

There is no error in the log for this point in time.

2

Hi,

You may want to ask in a discussion on GitHub or consider reaching out to Nordigen directly to ask.

3

Hi,
Yes, I asked on GitHub: Nordigen / Gocardless banking connection failed · invoiceninja/invoiceninja · Discussion #10811 · GitHub
I haven’t received a response yet.

I’ve also been in contact with Nordigen, but they said that since there’s no Nordigen URL yet, like “Something went wrong | GoCardless”, it’s not Nordigen’s problem, as they can’t find their ID to investigate.

4

If you see “Something went wrong” in the app there should be more details in either storage/logs or the web server error logs.

5

The following appears in my Apache error log:

[Tue Apr 08 11:54:17.051041 2025] [proxy_fcgi:error] [pid 283268] [client 10.0.10.101:33290] AH01071: Got error ‘PHP message: PHP Deprecated: Using ${var} in strings is deprecated, use {$var} instead in /var/www/html/app/Http/Controllers/Bank/NordigenController.php on line 87’, referer: https://invoice.domain.tld/settings/bank_accounts

6

I suggest asking in a discussion on GitHub