My Siret's client is ignorer in my e-invoice

Hi,

I’m on Invoice Ninja Cloud, trying to comply with the French e-invoicing reform (Factur-X export to a PDP).

Issue: I’ve entered my client’s SIRET (14-digit French business ID) in the client’s “ID Number” field, saved it, and confirmed it displays correctly on the client record. However, when I export the invoice in e-invoice/Factur-X format, the SIRET does not appear in the resulting file (checked by inspecting the embedded XML).

What I’ve already checked:

  • SIRET is exactly 14 digits, no spaces or special characters
  • Client record was saved and refreshed to confirm the value persists
  • I regenerated the invoice after adding the SIRET (didn’t reuse an old export)
  • Client’s country is set to France
  • E-Invoice settings are configured with Factur-X as the output standard, EN16931 profile

Despite this, the ram:SpecifiedLegalOrganization tag for the buyer party seems to be missing (or empty) in the exported XML.

Could someone confirm:

  1. Is the “ID Number” field the correct one for mapping to the buyer’s SIRET (BT-47) in the CII/Factur-X export, or is there a different/dedicated field for this in the Cloud version?
  2. Is there a known limitation or delay in SIRET support for the Cloud plan vs self-hosted?

Happy to share a redacted XML export or screenshots if useful for diagnosis.

Thanks in advance!

Hi,

Sorry for the trouble, I suggest sending an email to [email protected] to ask this question.