Hi,
I have two installations via docker which are identical. On one installation I am missing the option to select the registration fields and when I open the client portal, a registration is not possible as all fields a missing.
Any idea what caused this?
Many thanks,
Gijs
Hi,
The UI is based on the value of company.client_registration_fields, @david do you have any thoughts on what could cause the difference?
Hi @david
I have tried to find out what is different in both installations and this is the only option I could find:
(I exported everything as JSON and used “diff” to find the differences in the settings)
"portal_mode":"subdomain",
"portal_domain":"https:\/\/crm.ecomsilio.de",
vs
"portal_mode":"domain",
"portal_domain":"https:\/\/sales.ecomsilio.de",
I can’t find a setting where to determine “subdomain” or “domain”.
Could this be the cause and where can I change it?
Many thanks,
Gijs
Was the data set imported from the hosted version? We only use subdomains in the hosted version so this could be the cause
No, the crm.econsilio.de was a Migration grom v4 at an early stage. This one is working fine.
sales.ecomsilio.de is a brand new docker installation. This one does not show the registration field selection.
this is what I found out about the issue.
It seems to have something to do with the Domain URL in Settings > Client Portal > Settings. Allthough it is an optional entry, the setting is always filled when I start a new docker.
This is what is in my env file.
# IN application vars
APP_URL=https://crm.ecomsilio.de
# APP_URL_CLEAN=crm.ecomsilio.de
PRIVACY_POLICY_URL=https://www.ecomsilio.de/datenschutz
APP_KEY=base64:123xxxxx
APP_NAME="ecomsilio client portal"
APP_ENV=production
APP_DEBUG=false
REQUIRE_HTTPS=true
PHANTOMJS_PDF_GENERATION=false
PDF_GENERATOR=snappdf
LOCAL_DOWNLOAD=true
IS_DOCKER=true
TRUSTED_PROXIES=*
EXPANDED_LOGGING=true
LOG_PDF_HTML=true
QUEUE_CONNECTION=database
The domain value doesn’t look like a placeholder in the video, it looks like a set value. Also, if you remove it the backend should allow saving without showing an error.
Unfortunately it doesn’t. Saving this setting empty will throw an error 422.
When I delete the APP_URL from then env file, then the setting says “localhost”.
But as you can see, it only happens to the first (default) company after a fresh setup. I am not sure if it only happens to docker installations.