I have tried everything in my knowledge and from what I have read in this forum and help docs.
Just in case something would have modified the APP_KEY just before migration, I have restored .env file from a few days before this day. Still, I can’t complete the migration.
Thank you helping me getting up and running with v5.
Ok, after a DB backup, I did delete the account_gateways entry.
The migration process went a bit further, but with still some issues or discrepancies
This is the final message from v4 after trying migration: Screenshot by Lightshot
In the same time, I received a “Migration Completed” email notification with my logo in it.
Not sure which message to believe ??
I did check the migration report provided at the end of email. See screenshot
There is a difference between what is listed in this report and what I can see in the v4 UI, at the bottom of each related pages.
I went on again with migration. Before trying another attempt, I did completely delete files and DB to start on fresh foundation.
The process went well until the end. I do get an error message at the end of process in v4 saying :
Oops, something went wrong. Migration can’t be processed at the moment. Please checks the logs
In the same time I received a “Migration complete” email notifications saying :
Import completed
Hello, here is the output of your recent import job.
If your logo imported correctly it will display below. If it didn’t import, you’ll need to reupload your logo
This message includes my logo and the success report.
So I’m not sure about the real success of the migration even if all the data are in new DB and I can access the app and datas via UI.
In the app I do get another message warning me that the Company is not activated. When I click on orange error message, The “Activate company” toggle is activated but the warning will not disappear.
And if I click on Apply licence, nothing happens.