hello can you please assist me as my logo is not showing on my dashboard or even my client dashboard
PS I have the white label key
crm.phlera.com
Hi,
Do you see any errors in the browser console trying to load the image?
I suggest checking APP_KEY is correct in the .env file, if you change it you need to re-upload the logo.
Yes it is correct and no error on uploading
Are there any network errors in the browser console?
No actually
Can i share my login credentials with you for easier troubleshooting?
That’s strange, I’d expect there to be a failed request to load the image.
Sorry, we generally avoid accessing selfhost installs.
Yes it shows failed to load resource status 403
How can i solve this?
Does the image URL look correct?
No it is not
There is no such file
Can you share the URL without the domain
The quick fix is to add /public to the end of APP_URL in the .env file and then re-upload your logo. The better solution is to map your server’s web root to the /public folder.
1 Like
thank you so much it works now
Glad to hear it, thanks for the update!