Invoices not displaying as paid after client makes an online payment

When our clients make a payment to their invoice, the payment is received through our Gateway but the invoice still shows the payment due. I’m having to manually mark the invoice as paid. Please let me know if this is a known issue and how to resolve.

Thanks, Marcus Eaton

Which gateway are you using?

First Data Payeze

Have you tried replicating the problem with a test payment?

Yes, I’m getting an error message that says “Firstdata_payeezy: Undefined index: transaction_approved”

In the next version we’re updating the driver for this gateway which should hopefully resolve this error.