Hi support,
I’m using the hosted version and since a few days the clients have issues to pay invoices via Credit Card (Stripe).
The error was a generic (declined by bank without further reason) and I thought it’s an issue with the card issuer. As it happened to several cards and clients I dug deeper and saw that in the POST request two “0” were added to the billed amount.
E.g.: Invoice is 100’000 JPY which is displayed correctly within the clients invoice, but Stripe received a request for 10’000’000 JPY
POST Request which arrives in Stripe:
{
“amount”: “10000000”,
“currency”: “JPY”,
“confirmation_method”: “manual”,
“confirm”: “true”,
“description”: “Invoice XXXX”,
“payment_method”: "XXXX,
“setup_future_usage”: “off_session”,
“save_payment_method”: “true”,
“customer”: “cus_XXXX”
}
Could you please look into this issue asap?
Thank you in advance!