Invoice numbers are wrong created

Self-Hosted | v5
1

Hello team, Im using version v5.5.5-C89 self hosted.
Since I reached invoice 100, every time I create one the number is wrong. exmple 100_htkjd. same happens with tasks long time ago.

Any ideas?

2

Hi,

What value is set for the number pattern on Settings > Generated Numbers > Invoices

3

If you reset the counter too low, the system only performs a limited amount of retries when it attempts to find the next valid counter. When the retries is exceeded with create a invoice number as you are seeing.

The fix here is to set your counter back up to the level of the most recent invoice number

4

Ok, the number was on 3, I just updated it to 116. Lets see what happens when I create the next invoice.
Thank you so much for your fast response!