Invoice not updated as paid

I have an invoice (2018645) that a payment was made on earlier today. Payment shows but the invoice still shows past due.


Has the balance of the invoice been updated?

cc @david

Yes. Invoice shows balance due is zero.

Thanks for the screenshot!

@david can you please check the status_id is correct


I can see a sequence of multiple deleted payments against this invoice leaving the state of the invoice in limbo. Can you advise the sequence which caused you to end up at this point?

I had opened a ticket on 8/3 because I was not able to enter payments. I was getting the error TimeoutException after 0:00:30.000000: Future not completed. This was one of those payments. Eventually i was able to enter the payment.