My invoice number pattern is {$counter}/Z1/1
I need the counter to be reset back to 1 after new years so I set the Reset Counter to Annually.
When I was creating a new invoice this year, the invoice number didn’t reset and it continued to increment into this year.
After manually setting it to 1 it still created a new invoice with the last incremented counter, although the counter value in the setting was correct (value was 2).
When I tried to manually change the invoice number from X/Z1/1 to 1/Z1/1 it complained that 422: The given data was invalid. The number has already been taken.
Which is true, the invoice with number 1/Z1/1 does exist but not in this year.
What are my options?