IN5 has stopped previewing Invoices and Quotes

[deljones]

Version ie <5.13.26>

Environment

Checklist

• Can you replicate the issue on our v5 demo site https://demo.invoiceninja.com or Invoice Ninja?
• Have you searched existing issues?
• Have you inspected the logs in storage/logs/laravel.log for any errors?

Describe the bug

Creating or editing an invoice or quote no longer shows a preview.

Creating or amending an Invoice or Quote should show a preivew at the bottom or the right side of the app

Error message is: 500: Internal Server Error • Unable to generate the raw PDF => The process has been signaled with signal “5”.

Logs

[hillel]

Hi,

Can you please share a screenshot of the health check dialog?

[deljones]

@hillel indeed… Please see the attached, along with a screenshot of the last error.

It’s very odd as it has been fine for a while; it’s only happedned that last few days. I’m just a user, so I don’t do any “messing about” that would upset it..!

I should also say that I am using the Yunohost version of IN5

dj

The above are from the OSX desktop app, below is in a browser. More or less the same..

[hillel]

One option to try is to change from snappdf to hosted_ninja as the PDF renderer in the .env file.

[deljones]

@hillel Fantastic. That worked. It must have got changed on an update along the line as it’s been flawless for a few years.

All good again. Thank you so much. I appreciate it.

Dj