Impossible to Renew White Label Licence V4.5.7

Hello Hillel,

I’m trying to renew my white label licence for self hosted v4.5.12, but it keeps saying : something went wrong, please refresh and try again later.

Any clue ?
Can you send me a payment link to renew this asap ?

Many thanks


This is the URL:

Ok, thanks for the quick answer, payement has been done successfully, but there is an error on inserting the new Licence number :

Licence validation failed, check storage/logs/laravel-error.log for details.

This is the error log lines of today :

[2023-11-10 03:25:18] production.ERROR: Symfony\Component\HttpKernel\Exception\MethodNotAllowedHttpException [405] : (root_server_URL)/ninja/vendor/laravel/framework/src/Illuminate/Routing/RouteCollection.php [Line 251] => {“context”:“PHP”,“user_id”:0,“account_id”:0,“user_name”:“”,“method”:“POST”,“user_agent”:“Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.129 Safari/537.36”,“locale”:“en”,“ip”:“”,“count”:1,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“/”} []
[2023-11-10 14:01:33] production.ERROR: ResizeObserver loop completed with undelivered notifications. {“context”:“JavaScript”,“user_id”:1,“account_id”:1,“user_name”:“Robin Borzakian”,“method”:“GET”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0”,“locale”:“fr”,“ip”:“”,“count”:1,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“log_error”} []

I’m not sure, this is a very old version of the app. It may help to update to the latest v4 but the best option is to update to the latest v5 version of the app.