Importing from self hosted

I’m think or moving from white label to hosted. I exported my data as JSON and imported into a trial of the enterprise plan. Invoices came across by payment didn’t also any attached documents didn’t. Should this be the case? Can all data includeing attachements be mograted?


@david can you please advise?


The payments should definitely have come across, however the documents would not as we don’t merge the files into the export.

If you send us an email we can look into this further for you.

I sent an email to the address above but haven’t heard anything back unfortunately


I haven’t seen anything come through, can you resend and put att: david in the subject please.