Hi,
I’m running a white label self hosted system (v5.5.103-SC113) on Debian 11 with one company set up. I have a white lable system running for my own business, I recently tried to import a JSON file for a second business from invoice.co.
The zip upload was successful, followed by notification of a successful import. I could log in and peruse the new company and its attendant data without issue, for a short while, then it all just disappeared. The company stays but all the data is gone. I’ve checked the database and it holds no data for the new company beyond the its basic info, all customers, invoices etc are gone.
I’ve tried the entire process from both the web app and the Windows app. Files uploaded via the Windows app appear correctly but it makes no difference with the JSON import, regardless of the upload mechanism the data loads, briefly, then vanishes.
I’ve tried delete/purge/artisan but none appear to make a difference.
I’ve tried uploading from App and Browser, same results.
I’ve tried upload csv’s individually and en mass, same results,
The logs show a successful import but nothing beyond that.
All help gratefully received.